Telecommunications Field Technician

Multi-Comm Inc.•Carlsbad, CA

9d•$36,920 - $100,000

About The Position

Multi-Comm, Inc. is a Veteran-Owned Small Business that provides installation and maintenance services for the cable television and telecommunications industry and the private sector. Its services include commercial and residential cable installation, fiber optic installation and maintenance, rewiring and retrofit, soft construction, and structured cabling. Technicians install, maintain, upgrade, and repair cable systems, including cable television, high-speed internet, and digital telephone services. They respond to subscriber service problems, troubleshoot system malfunctions, and perform preventive maintenance. The role completes installations, disconnects, and other services associated with operating and maintaining cable, broadband, and telephony systems, with a focus on safety, quality workmanship, and customer satisfaction. The position pays $17.75 per hour plus weekly production-based incentives and mileage reimbursement. The stated average hourly pay after incentives is $28. The listed annual pay range is $36,920–$100,000. Paid training is provided, and graduates receive the tools needed for the job. Technicians must provide a clean personal truck or van capable of handling a 28-foot ladder; a ladder rack will be provided if needed.

Requirements

Clean personal truck or van capable of carrying a 28-foot ladder; a ladder rack will be provided if needed.
Valid driver's license, vehicle registration, and auto insurance; DMV records will be checked.
Good time-management skills.
Pass a pre-employment drug test and criminal background check.
Physical ability to perform the job functions.
Organized and well-groomed.
Basic computer skills.
Good verbal, written, and interpersonal communication skills.
Communicate effectively by email, phone, and other means and respond promptly and accurately to supervisors, management, and staff.
Ability to work both independently and in a team environment.
Ability to handle multiple tasks, organize and prioritize, make decisions, and work efficiently under deadlines.
Comfort working indoors and outdoors.
Ability to use various hand tools.
Comfort working at heights.
Willingness to work varying shifts and hours, including possible mandatory overtime, six days per week, weekends, and holidays.
Positive attitude.

Responsibilities

Complete scheduled installations, disconnects, and other activities associated with operating and maintaining cable, broadband, and telephony systems on time.
Work aloft and in confined spaces, including climbing ladders and poles and entering attics, telecommunications rooms, buildings, and crawl spaces.
Troubleshoot and repair minor technical problems.
Complete work orders, forms, and reports accurately, working independently and as part of a team.
Maintain and manage stock issued for job tasks.
Follow company and OSHA safety policies and regulations.
Adjust workload to meet changing demands.
Maintain a positive, professional attitude and presentable appearance, and interact appropriately with the public.
Use communication devices as needed to complete work orders.
Perform quality-conscious work and take pride in workmanship.
Enter data daily for work performed.
Install, maintain, upgrade, and repair cable systems and respond to subscriber service problems.
Perform preventive maintenance by visually scanning cable systems for potential problems.

Benefits

Paid training
Medical insurance
Dental insurance
Vision insurance
AFLAC
401(k)
Company-sponsored life insurance and accidental death and dismemberment coverage
Weekly production-based incentives
Vehicle mileage reimbursement
Tools provided after completion of the initial paid training class
Employee rewards program
Employee of the Month program
Employee referral program
Paid sick leave
ZayZoon employee benefit providing early access to wages