Telecommunications Engineer

Arcfield•Middletown, RI

2d•Remote

About The Position

This role requires expertise in carrier-class telecommunication engineering practices and standards for system design and operation. The engineer will support voice engineering initiatives for project-related and ongoing operations, ensuring the highest availability of critical networks through proactive monitoring and trend analysis. Responsibilities include conducting engineering studies, preparing technical reports, evaluating systems, and recommending modifications or new equipment. The role also involves producing and maintaining documentation and drawings for telecommunication systems and projects, as well as conducting technical field surveys and evaluating equipment compliance with DISA specifications.

Requirements

HS and 6-8 years experience
Ability to communicate effectively orally and in writing on technical subjects to technical and non-technical people (all levels)
Ability to prioritize and multi-task
Proficient with installation and management of Avaya Aura Communication Manager 8 or higher
Design experience with Avaya Unified Communication products
Installation, configuration, upgrade, and troubleshooting of Avaya G450 Gateways
One (1) of the following Avaya Certifications is required: Avaya Certified Solutions Architect (ACSA) or Avaya Certified Solution Specialist (ACSS) or Avaya Certified Implementation Specialist (ACIS)
CompTIA Security+ Certification
Experience with Cybersecurity configurations and security implementation tools
Proficient with Microsoft Office products such as Visio for documentation and drawings
Position requires the ability to obtain a Secret security clearance with the US government
Ability to obtain a US passport, active passport preferred

Nice To Haves

Experience with VoIP phone systems preferred, including installing, troubleshooting, and maintaining network-based telephone equipment and supporting daily telecommunications operations.
Active Secret security clearance
Military or government experience preferred but not necessary

Responsibilities

Expertise in carrier-class telecommunication engineering practices and standards in system designs and operation.
Familiarity with cloud-based communications systems with enterprise-grade voice, IM/messaging, meetings, conferencing, and collaboration.
Support voice engineering initiatives for all project-related and ongoing operations support for voice communications services.
Support infrastructure that is relied upon on a 24x7 basis.
Actively monitor and conduct trend analysis for telecommunication networks to proactively identify performance issues ensuring highest availability of critical network.
Conducts engineering studies; prepares technical reports; compiles data evaluating and justifying requests for equipment and services.
Produce and maintain relevant documentation and drawings for all telecommunication systems and projects.
Evaluates telecommunications systems and requirements and recommends modifications and/or new equipment; analyzes technical problems and recommends appropriate corrective measures.
Conducts technical field surveys to develop detailed system design criteria; prepares equipment specifications and evaluates equipment to determine compliance with DISA specifications.