Telecommunications Consultant

State of North Carolina•Woodoak New hanover, NC

16h•$32,287 - $56,502•Onsite

About The Position

This Telecommunications Consultant works primarily to promote the Equipment Distribution Service (EDS) and Telecommunications Resources Program (TRP) and serves in the Wilmington Regional Center in Wilmington, NC. The individual in this position works with individuals who are Deaf, DeafBlind, and Hard of Hearing in a 12-county region North Carolina. This position travels extensively within the region and occasionally outside the region.

Requirements

Bachelor's degree in a discipline relative to the program served from an appropriately accredited institution; or Bachelor's degree from an appropriately accredited institution and one year of experience in an area related to program that provides experience in techniques of casework or counseling; or equivalent combination of education and experience.

Nice To Haves

Knowledge of installing and troubleshooting telecommunications equipment and hearing loss assistive technology for individuals who are Deaf, DeafBlind, or Hard of Hearing (HOH)
Demonstrated ability assessing the equipment needs of consumers
Intermediate knowledge of Microsoft products: Excel, Outlook, Word and PowerPoint
Ability to train individuals on the use of telecommunications equipment
Knowledge and experiences with Hard of Hearing, Deaf, DeafBlind individuals' needs

Responsibilities

Provide consultation services for telecommunications access and hearing loss assistive technology
Deliver presentations at information sessions to the community in various locations within the 12 counties
Conduct telephone & equipment demonstration and consultation during home visits
Provide technical assistance related to telecommunications equipment
Public outreach to agencies/businesses regarding EDS and TRP through presentations
Maintain the Regional Center demonstration and loaner equipment
Participate in job fairs, health fairs and other community events to increase awareness of EDS and TRP which may require an adjusted schedule to work after normal working hours, including evenings and weekends
Extensive travel is required within, and occasionally outside, the 12-county region; loading and unloading equipment including some lifting; exhibit booth and demonstration set up also required.