Telecom Financial Management Consultant

Truist•Atlanta, GA

About The Position

The Telecom Expense Management (TEM) – Financial Management, Contracts & Cost Modeling Consultant provides technical, financial, and commercial governance across enterprise telecom infrastructure and carrier services. The role applies knowledge of voice, data, mobility, internet, transport, unified communications, and managed network services to develop forecasts and cost models, validate carrier pricing, manage contract obligations, and align telecom spending with active services and approved solutions. The consultant analyzes carrier invoices, service inventory, circuit records, customer service records, service orders, usage, contracts, and TEM data to identify financial risk, billing leakage, cost optimization opportunities, and commercial issues. The position partners with Network Engineering, Telecom Service Delivery, Mobility, TEM operations, Procurement, Legal, Accounts Payable, Finance, and carrier teams to support service lifecycle decisions, sourcing activities, network modernization, contract compliance, and audit-ready financial controls. The role delivers technology operations for an assigned area, contributes to standards and governance, leads complex initiatives, evaluates automation and optimization approaches, and provides technical guidance. It develops telecom forecasts, cost models, business cases, total-cost-of-ownership analyses, and scenario and sensitivity analyses, while monitoring telecom spend and service data to identify savings, financial exposure, and infrastructure optimization opportunities. The consultant may also lead incident response and resolve telecom service, inventory, billing, pricing, provisioning, usage, carrier, contract, and data-quality issues.

Requirements

Bachelor’s degree in Information Technology, Computer Science, a related technical discipline, or equivalent education, training, and work-related experience.
Minimum of 7 years of progressive experience in technology operations.
Deep expertise in IT infrastructure, cloud technologies, security, compliance, and risk management.
Proven track record in technology governance, strategic planning, and operational excellence.
English language fluency is required.

Nice To Haves

Experience supporting large-scale enterprise telecom environments with multiple carriers, billing accounts, service locations, circuits, technologies, and cost centers.
Experience with carrier negotiations, deal analysis, network transformation business cases, cost allocation models, and multi-business-unit cost governance.
Experience using TEM invoices, inventory, dispute, service delivery, contract, and carrier data to support financial decisions.
Experience designing automated financial controls, reconciliation routines, dashboards, exception reporting, or executive reporting.

Responsibilities

Support enterprise telecom infrastructure and carrier services across voice, data, mobility, internet, transport, unified communications, and managed network services, including telecom spend governance, carrier contracts, and cost management.
Validate and reconcile invoices, service inventory, carrier pricing, contract obligations, rate compliance, accruals, and financial reporting.
Lead complex initiatives such as telecom forecasting and budgeting, carrier transitions, contract renewals, sourcing activities, service migrations, and network modernization.
Apply automation and optimization to telecom invoice, inventory, contract, cost, and service-data reconciliation processes.
Develop standard operating procedures, job aids, templates, validation rules, reconciliation routines, dashboards, exception reporting, and training materials related to telecom financial management, cost modeling, contracts, and data management.
Develop telecom forecasts, cost models, business cases, total-cost-of-ownership analyses, and scenario and sensitivity analyses to support carrier, infrastructure, and commercial decisions.
Analyze telecom spend, service inventory, billing, pricing, usage, contract, and carrier data to identify savings, cost avoidance, billing leakage, financial exposure, and infrastructure optimization opportunities.
Partner with Network Engineering, Telecom Service Delivery, Mobility, TEM operations, Procurement, Legal, Accounts Payable, Finance, and carrier teams on service lifecycle, sourcing, contract, and commercial decisions.
Address telecom service, inventory, billing, pricing, provisioning, usage, carrier, and contract-related discrepancies that may create financial or operational risk.
Review carrier proposals, service orders, customer service records, circuit inventories, billing account structures, pricing schedules, rate cards, contract terms, and service-location data to identify and resolve technical, financial, commercial, or data-quality issues.
Contribute to technology standards, runbooks, and governance patterns that reduce risk, support compliance, and improve operations.
Evaluate and pilot emerging technologies, automation, and optimization techniques, implementing changes that measurably improve efficiency, reliability, supportability, or financial controls.
Provide technical guidance, coaching, and training to engineers and technical professionals, including design reviews and troubleshooting support.
Monitor operational metrics, logs, and observability data for owned services; identify issues and drive continuous improvement.
Serve as a technical contact for vendors, partners, and adjacent teams, providing input on design and product choices and ensuring solutions fit operational, architectural, financial, and commercial requirements.
Lead high-priority incident response when needed by identifying issues, triaging, coordinating restoration, minimizing business impact, and driving post-incident reviews.
Diagnose recurring problems and collaborate across teams to implement permanent fixes and strengthen system reliability.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
May be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division