Tekion Training & Enablement Specialist

Asbury Automotive
Remote

About The Position

Asbury Automotive Group, one of the nation's largest automotive retailers, is seeking an experienced Tekion Training & Enablement Specialist to help dealerships maximize the value of their technology investments. In this highly visible field-based role, you'll travel throughout the United States, partnering with dealership leadership and employees to improve operational performance through technology and process training. You'll train users, optimize dealership processes, solve operational challenges, and help ensure our dealerships get the most from Tekion and other industry-leading dealership software. This role is an excellent fit for candidates who have worked as a Tekion Trainer, Tekion Consultant, Tekion Implementation Specialist, Dealership Trainer, Automotive Technology Trainer, DMS Trainer, Field Trainer, Software Implementation Consultant, Automotive Business Consultant, Dealership Operations Consultant, Corporate Trainer, Service Manager, Fixed Operations Manager, Parts Manager, Sales Manager, F&I Manager, Dealer Operations Manager, Dealership IT Manager, Corporate Operations Manager, or Regional Operations Manager.

Requirements

  • Three or more years of experience in one or more of the following: Automotive dealership operations, Dealership software implementation, Dealership training, Business systems support, Technology enablement, Operations consulting, Process improvement
  • Excellent communication and presentation skills.
  • Strong organizational and project management abilities.
  • Ability to manage multiple priorities.
  • Valid driver's license.
  • Ability to travel by air.

Nice To Haves

  • Hands-on experience with Tekion DMS
  • Experience working in an automotive dealership
  • Experience training dealership employees
  • Experience implementing dealership software
  • Strong presentation and communication skills
  • Ability to build relationships with dealership leadership
  • Strong analytical and problem-solving skills
  • Ability to travel 65–90% throughout the United States
  • Tekion experience is highly preferred. Candidates with CDK, Reynolds & Reynolds, Dealertrack, or other dealership DMS experience who have trained users or participated in software implementations are encouraged to apply.
  • Tekion implementation
  • Tekion conversion projects
  • Tekion administration
  • CDK Drive
  • Reynolds & Reynolds
  • Dealertrack
  • Cox Automotive
  • vAuto
  • RouteOne
  • Xtime
  • DealerSocket
  • VinSolutions
  • CRM platforms
  • Digital Retailing
  • Service Scheduling
  • Contact Center technology
  • Automotive accounting systems
  • Change Management
  • Adult Learning
  • Technical Training
  • Process Improvement
  • Multi-store dealership operations

Responsibilities

  • Deliver engaging on-site and virtual training programs for dealership personnel.
  • Train employees on Tekion functionality, dealership workflows, and operational best practices.
  • Coach dealership teams to improve software adoption and operational efficiency.
  • Develop training materials including user guides, videos, quick-reference guides, and operational playbooks.
  • Reinforce best practices through coaching, mentoring, and follow-up visits.
  • Evaluate dealership workflows and identify opportunities to improve efficiency through technology.
  • Partner with General Managers, Sales Managers, Fixed Operations Directors, Service Managers, Parts Managers, and Corporate Leadership.
  • Recommend process improvements that improve productivity, consistency, and customer satisfaction.
  • Help dealerships align operational processes with technology capabilities.
  • Become a subject matter expert on Asbury's dealership technology ecosystem.
  • Support software implementations, Tekion rollouts, enhancements, upgrades, and operational initiatives.
  • Drive user adoption across multiple dealership locations.
  • Measure technology adoption and identify opportunities for continuous improvement.
  • Troubleshoot dealership operational and system issues.
  • Coordinate with internal IT teams and software vendors to resolve issues quickly.
  • Manage vendor support cases through resolution.
  • Participate in product enhancement discussions, pilot programs, and future technology initiatives.

Benefits

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members’ eligible)
  • medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Aggressive Employee referral program with bonus opportunities
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