TechOps Intern

Allen & Gerritsen • Boston, MA

5h

About The Position

This internship is designed for students who are curious about advertising and want broad exposure to how an agency works-from idea to execution to impact. The intern will assist the Technology Operations Team with daily operational tasks and help employees with tech-related questions. They will also troubleshoot and solve issues with endpoints, servers, and other systems, assist with infrastructure projects, and research new technologies, adoption, and implementation strategies. Additionally, the intern will create and maintain documentation for the company intranet and end-user knowledge base.

Requirements

• Minimum of 2 years experience in Tech, Info Systems, Business, Comp Science
• Intermediate abilities with macOS, Adobe Creative Cloud, Google Cloud and Google Workspace
• Ability to solve problems creatively and independently
• A proactive attitude
• Enjoy interacting with and helping people
• Curious, adaptable, and eager to learn
• Strong communicator (written and verbal)
• Organized, reliable, and comfortable juggling priorities
• Collaborative, kind, and open to feedback

Nice To Haves

• Familiarity with virtual cloud computing including VMware VSphere Client, Windows Server OS, Active Directory, and corporate networks
• Development skills in HTML, .NET, PHP, SQL, and other development tools
• Enjoy learning new tools, systems, or ways of working
• Follow brands, culture, media, or trends
• Believe asking questions is a strength, not a weakness

Responsibilities

• Assist the Technology Operations Team with daily operational tasks
• Help employees with tech-related questions
• Troubleshoot and solve issues with endpoints, servers, and other systems
• Assist with Infrastructure projects
• Research new technologies, adoption, and implementation strategies
• Create and maintain documentation for company intranet and end user knowledge Base

Benefits

• Broad exposure to multiple disciplines within an advertising agency
• Real-world experience working alongside professionals
• Mentorship from people who want to see you grow
• A clearer sense of what paths might interest you long-term
• A supportive, inclusive environment where your voice matters

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed