Snr Analyst - TechOps IT

Elanco•Fort Dodge, IA

1d•Onsite

About The Position

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your Role: Senior IT Analyst - OT and Lab-Applications As a Senior IT Analyst for Operational Technology (OT) and Lab-Applications, you will be a critical link between our global IT teams and the hands-on operational technology that drives our manufacturing and R&D sites. Based at our Fort Dodge, IA facility, you will play a key role in the TechOps IT OTLA (OT and Lab-Applications) team, ensuring the seamless integration and support of the essential systems that power Elanco’s innovation and production. In this role, you will be responsible for advancing our capabilities at the intersection of Information Technology and Operational Technology.

Requirements

Bachelor's Degree in Information Technology, Process Automation, Operational Technology, Engineering, or a related field; or equivalent experience in lieu of a degree.
A minimum of 3 years of experience in Information Technology and 3 years of experience in Operational Technology infrastructure support.
Demonstrated creativity and alternative thinking to develop new ideas and solve work-related problems, using logic and reasoning to identify the strengths and weaknesses of alternative solutions.
Proven ability to establish and maintain constructive, cooperative working relationships across all levels of the organization and cultural boundaries. Prepares coherent, grammatically correct, and engaging written correspondence and delivers equally proficient oral presentations.
Proficient facilitation, and teamwork abilities, combined with the initiative to work independently, self-manage priorities, and handle multiple tasks effectively.
Knowledge of assigned business processes (lab, supply chain, quality, science, etc.) and a steadfast commitment to complying with all safety policies and regulations.
Must be legally authorized to be employed in the United States. Elanco does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.

Nice To Haves

Previous experience in a Technology Integrator or Business Analyst role.
Direct experience with Computer System Validation (CSV) and a proficient understanding of qualification processes and adherence to them.
Proficiency with ITIL management tools (specifically ServiceNow) and fluency with standard MS Office applications.
A proficient technical understanding of manufacturing-related computer systems, data, infrastructure (networking, security, wireless), and complex relational databases.
Proven ability to network with other sites to identify, capture, and implement best practices.

Responsibilities

Partner with key business customers in manufacturing and R&D to elicit, analyze, and translate business needs into detailed application and operational requirements.
Take full ownership of the application lifecycle for local OT/IT systems, including solution development, vendor management, computer system validation (CSV), break-fix support, and release management.
Guide and manage multiple IT/OT projects simultaneously, developing project plans, managing budgets and schedules, and communicating status to stakeholders to ensure successful delivery.
Provide hands-on technical guidance for the integration and support of IT/OT solutions, performing complex troubleshooting of systems, infrastructure, and databases to ensure operational stability.
Proactively network with IT and OT resources across Elanco to stay informed of company-wide initiatives, share reusable solutions, and capture and implement best practices to drive continuous improvement.