Technology Trainer

TEKsystems • New Haven, CT

7d • $50 - $55 • Hybrid

About The Position

Seeking an experienced Epic Trainer to support a major Epic upgrade initiative within an education environment. The Epic Trainer will provide end-user training and support for a diverse group of Epic users, including clinical administrators, nurses, and front-desk staff. This individual will play a key role in ensuring a successful upgrade by delivering training sessions, answering user questions, supporting live training events, and assisting with change management activities while internal staff focus on other strategic initiatives.
Responsibilities include facilitating virtual and in-person training sessions, preparing and managing training environments, responding to upgrade-related inquiries, participating in stakeholder meetings, and providing ongoing support to Epic users throughout the upgrade cycle.

Requirements

• Prior Epic training experience
• Strong understanding of Epic workflows
• Proven experience as an Epic Trainer or Epic education/support professional
• Strong presentation, communication, and end-user support skills
• Experience supporting Epic upgrades, system implementations, or optimization projects
• Ability to conduct both virtual and in-person training sessions

Nice To Haves

• Preferred experience in Professional Billing, Ambulatory, or Cheers applications
• Preferred experience with Epic Professional Billing, Ambulatory, or Cheers

Responsibilities

• Facilitate virtual and in-person training sessions
• Prepare and manage training environments
• Respond to upgrade-related inquiries
• Participate in stakeholder meetings
• Provide ongoing support to Epic users throughout the upgrade cycle
• Deliver end-user training and support for a diverse group of Epic users
• Answer user questions
• Support live training events
• Assist with change management activities

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed