Technology Technician

Adair County School District•Columbia, KY

5d•Onsite

About The Position

The Adair County School District is seeking a qualified individual to fill a Technology Technician vacancy. The Technology Technician will provide technical support, including repairs, upgrades, and installations of hardware and software; create and maintain student and staff accounts; and assist with website administration, inventory, professional development, and other tasks as needed for all schools and offices in the district.

Requirements

Knowledge of computerized and electronic equipment including computers, printers, and other data communications equipment.
Knowledge of methods, equipment, and tools used in the skilled repair and servicing of computer equipment.
Knowledge of safety practices and precautions used in working with computer equipment.
Knowledge of diagnostic techniques and procedures used in computer and electronics repair.
Knowledge of basic record-keeping techniques.
Knowledge of interpersonal skills using tact, patience, and courtesy.
Knowledge of health and safety regulations.
Ability to perform a variety of skilled and technical duties related to the installation, repair, modification, upgrade, and maintenance of computers, printers, other technology equipment, and software and collaborate with the Chief Information Officer to set schedule for such tasks.
Ability to plan and organize work.
Ability to train and provide direction to others.
Ability to install computers and related equipment at district sites.
Ability to operate tools and testing equipment in a safe and proper manner.
Ability to read, interpret and implement technical service manuals and schematic diagrams to repair assigned computer and peripheral equipment.
Ability to maintain records related to work performance.
Ability to establish and maintain cooperative and effective working relationships with others.
Ability to analyze situations accurately and adopt an effective course of action.
Ability to work independently without direction.
Ability to lift heavy objects.

Responsibilities

Assists with the repair, upgrade, and/or installation of district hardware (computers, iPads, Chromebooks, multimedia projectors, copiers, printers, etc.), software, and internet-based instructional applications in the school district.
Assists with the creation and maintenance of all student and staff accounts in the school district
Plans for and provides technology professional development sessions for staff in the district, as needed.
Provides technical support and assistance with district and school webpages.
Assists with district and school technology inventory, including tagging all new inventory, logging pertinent inventory information, and completing annual inventory audits.
Provides technical support and troubleshooting for staff in person, by phone, and electronically
Reviews proxy logs for Internet usage and blocks inappropriate websites, as needed.
Provides the end-user with an explanation of steps taken to resolve the technical issue and instruction in regards to the proper care and use of the equipment or software upon completion of each task.
Maintains a log of all installations, repairs, modifications, upgrades and routine maintenance, which includes the date the request was reported, location, description of task to be completed, action taken, cost, date completed, and any necessary follow-up action.
Promotes the safe and proper operation, care, and maintenance of technology equipment and software through communication with staff at all times.
Performs other duties, as assigned by the Chief Information Officer.