Technology Systems Integrator

SMMA • Watertown, MA

4d • $70,000 - $80,000

About The Position

This role involves leading complex, multi-phase technology implementation projects, ensuring seamless integration across all departments and systems with an emphasis on scalability and sustainability. The position requires developing and implementing change management strategies, collaborating with senior leadership on technology initiatives, and managing cross-functional teams. The Technology Systems Integrator will also design and deploy monitoring frameworks, provide tier 3 escalation support, and foster a culture of innovation and continuous learning.

Requirements

• Bachelor’s degree in computer science, computer engineering, or a related field
• Two years of experience in software development
• Proven track record of leading and managing global-scale technology rollouts and training programs.
• Two years of experience in mentoring and developing junior technology trainers and integrators.
• Two years of extensive hands-on experience with Crestron devices, VMware, Microsoft PowerApps, PowerAutomate, OpenAI, Python, JavaScript, CSS, HTML, Networking, and Security Camera systems.
• Strong understanding of business-critical technology and the transformative potential of new technologies.
• Expert-level proficiency in advanced networking protocols, security camera systems, and cybersecurity measures, encompassing deployment, troubleshooting, and optimization.
• Excellent presentation and communication skills, capable of articulating complex technological concepts clearly and effectively.
• Proficient in developing comprehensive training materials, including presentations, user guides, and online tutorials.
• Demonstrated ability to remain current with emerging technologies, integrate them into training programs, and drive organizational change.
• Strong analytical and problem-solving abilities, with a strategic mindset towards technology integration and innovation.

Responsibilities

• Lead complex, multi-phase technology implementation projects, ensuring seamless integration across all departments and systems while emphasizing scalability and sustainability.
• Develop and implement comprehensive change management strategies to facilitate smooth adoption and minimize resistance to technological advancements.
• Collaborate with senior leadership to align technology initiatives with the organization's strategic goals, ensuring they deliver maximum impact.
• Manage cross-functional teams, including external consultants and vendors, to deliver technology solutions on time and within budget.
• Design and deploy advanced monitoring and evaluation frameworks to gauge the effectiveness of new technologies and pinpoint areas for continuous improvement.
• Provide tier 3 escalation support for complex technical issues post-implementation, ensuring prompt resolution and minimal disruption to business operations.
• Foster a culture of innovation and continuous learning, promoting early adoption of emerging technologies and best practices throughout the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level