Technology Systems Administrator

Bishop Wisecarver Corporation•Pittsburg, CA

3d•$65,000 - $80,000•Onsite

About The Position

Bishop-Wisecarver (BW) is seeking a hands-on Technology Systems Administrator to lead the daily operations of their Technology department. This role is responsible for ensuring the smooth functioning of computer systems, network servers, and virtual infrastructure, while also implementing best practices for cybersecurity and IT support. This is an on-site role based at their Pittsburg, CA facility.

Requirements

Strong troubleshooting experience with PCs, desktops, laptops, and peripherals.
Proficiency in Microsoft 365 administration, including Exchange, SharePoint, Teams, and OneDrive.
Active Directory & Group Policy management experience.
Desktop deployments, imaging, and configuration expertise.
Experience using AI resources to improve IT efficiency and automate processes.
Vendor management experience, including evaluating, negotiating, and maintaining vendor contracts.
Basic networking knowledge (firewall management, routing, NAT).
Experience with remote support software.
Familiarity with DNS, RDP, encryption, and IT security best practices.
Excellent verbal and written communication skills.
Ability to document IT processes and maintain system records.
Willingness to work flexible hours and occasional overtime during outages or critical projects.
This role requires full-time on-site presence at our Pittsburg, CA facility.
Applicants must be able to work in the US without sponsorship.

Responsibilities

Manage workstation inventory (AssetPanda) and oversee deployments (WDS, Microsoft Deployment Toolkit).
Troubleshoot desktop and laptop issues.
Administer and manage endpoint antivirus installations (ESET).
Oversee mobile device (iPhone, Android) and BYOD device management using Meraki MDM and Verizon business accounts.
Maintain and support desk phones (RingCentral).
Manage and maintain the Zendesk ticketing system.
Provide software, hardware, and network connectivity support for end-users.
Troubleshoot and support conference room AV equipment.
Maintain and support multi-functional printers.
Utilize Splashtop Business for remote troubleshooting.
Oversee onboarding and offboarding of employees (Microsoft 365 account and device provisioning).
Conduct IT orientations for new hires.
Administer Microsoft 365 (Office Apps, Outlook, OneDrive, SharePoint, Teams, Microsoft Defender).
Manage Active Directory, MSFT Entra, and Group Policy.
Ensure proper cybersecurity measures, including data protection and failover procedures.
Implement and document IT standard operating procedures.
Manage vendor relationships, including IT service providers, hardware/software vendors, and telecommunications providers.
Administer and support SwipedOn (visitor management), Bay Alarm (entry/badge system), Yodeck (digital signage), KnowBe4 (security awareness training), and Rhombus (security camera systems).