Technology Support Technician - Temporary

UNC-Chapel HillChapel Hill, NC

About The Position

Working with clients to resolve technical issues including software installs, Wi-Fi issues, hardware repairs, and account creations. Works with clients to identify basic issues and recommend solutions. Escalate problems appropriately as needed for rapid resolution.

Responsibilities

  • Resolve technical issues including software installs, Wi-Fi issues, hardware repairs, and account creations.
  • Identify basic issues and recommend solutions to clients.
  • Escalate problems appropriately as needed for rapid resolution.
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