Technology Repair Technician (Temporary)

Howard County Public School SystemColumbia, MD
Onsite

About The Position

The Technology Repair Technician provides technical support for Chromebook repair, OS upgrade and staging within the Howard County Public School System. This position assists with diagnosing, repairing, updating, and preparing Chromebook devices and related equipment for student use. The role is ideal for individuals interested in technology, computer repair, and hands-on technical support experience in a K-12 educational environment. The Technology Repair Technician works collaboratively with technology staff to support the large-scale technology project while maintaining a professional, organized, and customer-focused approach. This assignment will begin as soon as possible and will end on or before October 31, 2026.

Requirements

  • High school diploma or GED.
  • Basic knowledge of computer hardware and software support.
  • Ability to follow technical instructions, procedures, and established workflows.
  • Strong organizational, communication, and customer service skills.
  • Ability to work independently and collaboratively in a team environment.
  • Ability to lift, move, and organize technology equipment weighing up to 40 pounds.
  • Ability to perform work requiring standing, walking, bending, lifting, and physical activity throughout the workday.
  • Eligible to work in the United States.

Nice To Haves

  • Previous experience repairing and troubleshooting Chromebook or computer devices.
  • Coursework or training related to computer hardware, and technical support.
  • Experience supporting large-scale technology projects.
  • Experience working in a school system, customer service, or team-based environment.

Responsibilities

  • Diagnose and repair Chromebook hardware and software issues.
  • Configure and prepare Chromebook devices and accessories for deployment.
  • Assist with large-scale Chromebook repair refresh project.
  • Utilize ticketing system to document and complete assigned tasks.
  • Maintain a clean, organized, and safe workspace.
  • Communicate professionally and effectively with staff, supervisors, and colleagues.
  • Follow department procedures, safety practices, and established technical standards.
  • Perform other duties as assigned in support of technology operations.

Benefits

  • The job posting mentions compensation of $16-$27 / hour, but does not list specific benefits.
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