Technology Support Specialist

Crete United•Oglesby, IL

9h•$25

About The Position

John’s Service & Sales is seeking a reliable and tech-savvy Technology Support Specialist to support our field supervisors, estimators, and project managers. This role is responsible for providing day-to-day technical assistance, maintaining data accuracy, and ensuring our team can efficiently utilize company software and systems.

Requirements

Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Experience with Adobe (PDF editing, markup, document management)
Strong computer and troubleshooting skills
High attention to detail with strong data entry accuracy
Ability to manage multiple tasks and prioritize effectively
Strong communication skills and ability to support both office and field personnel
Self-motivated with a problem-solving mindset

Nice To Haves

Experience with Construction or Mechanical Contracting environments
Familiar with software such as Blue beam, Spectrum, Procore, Build ops
Experience supporting Project Managers or Operations teams.

Responsibilities

Provide hands-on technical support to field supervisors, estimators, and project managers
Assist with data entry, document management, and system updates across multiple platforms
Support and troubleshoot issues within company software, including job tracking and project management tools
Maintain and organize digital files, drawings, and project documentation
Assist with uploading, editing, and managing plans and submittals
Ensure accurate and timely entry of project data, job costing, and reporting information
Train and assist team members on proper use of software and technology tools
Coordinate with internal teams to improve workflows and efficiency through technology
Help maintain company hardware, software updates, and user access