Technology Support Intern

Wired Technology Partners • Memphis, TN

2d • Onsite

About The Position

Wired Technology Partners supports K-12 school districts with managed technology services. We remove roadblocks, so teachers focus on instruction, and students stay connected to learning. You will support summer technology projects for school districts. Most work happens on-site at the school districts. The work centers on device deployment, inventory, and basic troubleshooting. You will work alongside skilled Onsite Support Engineers and receive hands-on training for each task assigned. You will document your work and communicate with school staff and the Wired team.

Requirements

• Coursework, training, or hands-on experience in IT support
• Basic understanding of LAN and WAN concepts, cabling, and common components
• Comfort with Windows, macOS, ChromeOS, and tablets
• Strong attention to detail during staging, labeling, and inventory work
• Clear written and verbal communication
• Strong task ownership and follow-through
• Good time management and prioritization
• Works well on a team and takes direction well
• Stays calm under pressure during peak summer weeks
• Maintains strong attendance
• Valid driver’s license, good driving record, and reliable transportation
• Willingness to travel to partner sites during the week
• Overnight travel on some projects

Responsibilities

• Enroll and provision Chromebooks in Google Workspace
• Load student devices and power adapters into charging carts
• Clean and organize charging carts
• Perform device inventory and asset tagging
• Deploy new Windows, macOS, and tablet devices
• Redeploy devices for refresh cycles and back-to-school prep
• Perform basic troubleshooting for devices, peripherals, and classroom tech
• Follow checklists and build repeatable processes for staging and deployment
• Communicate status updates to school staff and Wired team members
• Document all work performed in the ticketing system and on project trackers
• Follow Wired safety expectations while working in schools

Benefits

• All approved travel expenses paid

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed