Information Technology Intern

arrivia. Go far in the travel industry.Scottsdale, AZ

About The Position

Are you a tech-savvy problem solver who wants to see how a global company’s IT department actually functions? We are looking for an IT Operations & Business Technology Intern. This role is perfect for a generalist who wants exposure to IT project management, hardware/software lifecycle, and the operational "engine" that supports thousands of global employees.

Requirements

  • Currently pursuing a degree in Information Systems, Business Technology, or a related field.
  • A proactive self-starter who looks at a manual process and asks, "How can we automate this?".
  • Excellent oral and written communication skills; you can translate technical jargon into simple instructions.
  • The ability to manage multiple small projects and tasks in a fast-paced, global environment.
  • Eagerness to use AI tools to improve personal productivity and document operational workflows.

Responsibilities

  • Assist our teams in the deployment and management of hardware and software assets across our global offices.
  • Work alongside our help desk and M365 teams to troubleshoot software issues and ensure our global staff remains productive.
  • Identify "friction points" in how we handle IT requests and help build automated workflows to speed up resolution times.
  • Partner with Technical Project Managers to track milestones on key infrastructure upgrades and migrations.
  • Help create user-facing guides and documentation that make it easier for our employees to navigate arrivia’s technical tools.
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