Information Technology Intern

arrivia. Go far in the travel industry. • Scottsdale, AZ

15h

About The Position

Are you a tech-savvy problem solver who wants to see how a global company’s IT department actually functions? We are looking for an IT Operations & Business Technology Intern. This role is perfect for a generalist who wants exposure to IT project management, hardware/software lifecycle, and the operational "engine" that supports thousands of global employees.

Requirements

• Currently pursuing a degree in Information Systems, Business Technology, or a related field.
• A proactive self-starter who looks at a manual process and asks, "How can we automate this?".
• Excellent oral and written communication skills; you can translate technical jargon into simple instructions.
• The ability to manage multiple small projects and tasks in a fast-paced, global environment.
• Eagerness to use AI tools to improve personal productivity and document operational workflows.

Responsibilities

• Assist our teams in the deployment and management of hardware and software assets across our global offices.
• Work alongside our help desk and M365 teams to troubleshoot software issues and ensure our global staff remains productive.
• Identify "friction points" in how we handle IT requests and help build automated workflows to speed up resolution times.
• Partner with Technical Project Managers to track milestones on key infrastructure upgrades and migrations.
• Help create user-facing guides and documentation that make it easier for our employees to navigate arrivia’s technical tools.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed