Technology Specialist

Willis Automotive•Des Moines, IA

4h•$19 - $20•Onsite

About The Position

Under the direction and supervision of the Technology Manager, this position is responsible for delivering new and preowned vehicles sold and general administrative functions related to the Sales Department. Performs all duties within the objectives, standards, and policies of Willis Automotive.

Requirements

Must have a valid Iowa driver’s license
Must maintain an acceptable driving record in accordance with insurance provider
Ability to operate vehicles with manual and automatic transmissions
Strong attention to detail
Professional appearance and attitude
Excellent communication skills
Ability to read and comprehend instructions and information
Must have ability to work well in a team-based environment

Responsibilities

Ensuring customers begin their ownership experience knowing how to fully operate their vehicles and consistently attain high scores and positive feedback on surveys.
Act as a technology specialist. Research current technology to stay up to date on the latest gadgets/apps (iPad, Bluetooth, iPod, smart phones, etc).
Proactively seek out information to master all vehicle features, controls and accessories on vehicles.
Follow up with customers after delivery to ask if they have any questions.
Coordinates the delivery process of sold vehicles to customers; ensures that customer understands the vehicle’s operating features, warranty and paperwork.
Works as a member of a well-rehearsed team showing utmost attentiveness and respect to colleagues and guests alike.
Coordinates the vehicle delivery time with finance and sales staff to accommodate the guest’s schedule.
Must be willing to work a flexible schedule including evenings and Saturday’s
Communicates work accomplishments and activities to supervisor on a regular basis.
Performs any other related duties as assigned.
Work with the sales department to ensure the vehicle has made it through the process and is in the delivery room and ready prior to the scheduled delivery time.