Technology Specialist

ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PC • Fort Worth, TX

3d • Hybrid

About The Position

The IT Specialist aims to provide a continuous link between the I.T. Department and the Practice/Provider Team. The IT Specialist will work closely with a team of IT professionals and is expected to perform his specific roles in coordination with members of the team for both hardware and software subdivisions and seek to perform technical support throughout the practice. This position plays a role in helping everyone in the company to work efficiently.

Requirements

• Associate’s degree or equivalent certificates, preferably in the computer industry
• Must be able to 10-finger type a minimum of 30 words a minute
• Ability to troubleshoot, research, document, and solve issues independently
• Proficiency in Microsoft Windows 10/11 and Office 2019, including MS Excel, Word, and Outlook
• Experience using domain services such as Active Directory, Group Policies, DNS, and DHCP
• Professional communication, composure, and customer focus
• Directly interact with doctors and staff on a daily basis
• Basic familiarity of network and server monitoring/troubleshooting tools
• Excellent time management and prioritization skills with and without a helpdesk system
• Personal vehicle to travel between the offices on occasion and to transport equipment (interoffice travel expenses will be reimbursed)

Nice To Haves

• Powershell, HTML, WordPress, and other scripting skills is a real plus
• CompTIA A+, Network+, Security+, MCSE, or similar certifications
• Bachelor’s degree is a plus

Responsibilities

• Install and maintain laptops, workstations, printers, scanners, and other technology
• Deploy and configure Microsoft Windows 11 operating systems, software, and patches
• Troubleshoot basic network, VPN, RDP, and wireless connectivity issues
• Manage user accounts and permissions in Windows Server 2019 Active Directory, Skype, MS Exchange, various electronic records systems, etc.
• Learn, document, train, and adjust settings in the NextGen Electronic Heath Records system
• Assist engineers with network and server maintenance and installations. This includes Windows Server 2019 (Active Directory, Group Policies, DHCP, and DNS), Exchange Server 2016, SQL Server, Hyper-V, Network (Fortinet routers and switches), Cox VoIP cloud phone system, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree