Technology Specialist

Lutech Resources • Sabine Pass, TX

17h

About The Position

The Tech Support Specialist provides solutions to problems in the technology discipline without supervisory approval and will evaluate and select solutions from established operating procedures and/or scientific procedures.

Requirements

• Minimum Bachelor’s degree in computer science, computer engineering or related field or equivalent work experience
• 1+ year work experience; work experience waived with higher than minimum Degree requirement
• Solid working knowledge of current IT technologies, licensing, and data privacy regulations
• Excellent customer service skills
• Strong written, oral, and interpersonal skills
• Ability to conform to shifting priorities in a high-pressure environment

Nice To Haves

• ITIL Certification

Responsibilities

• Direct and manage software product contracts from beginning to end, including procurement, development, service control, and consultants
• Compile and maintain inventory of company software and systems assets to track their corresponding licenses
• Advise and define license recommendations that support business goals, in collaboration with senior management and stakeholders
• Negotiate terms, conditions of sale, and warranties of software applications with key suppliers, vendors, and service providers
• Assist the Contract Manager and/or Purchasing/Procurement Manager in developing and implementing all software purchasing policies
• Research and make recommendations on software products and services in support of procurement and development efforts
• Monitor licenses for compliance with organizational needs and requirements, including follow-up checks for corrective action
• Administer license change management and license closure.
• Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent licensing activities and best practices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level