Technology Services Technician

Essintial Enterprise Solutions LLC•Palmetto, FL

7d•$30 - $32•Onsite

About The Position

Essintial is a national technology services organization delivering reliable, on-site support to businesses and residential customers. We deploy trained technicians to complete installations, upgrades, troubleshooting, and technology integrations across a wide range of environments. We are seeking a dynamic and experienced professional to join our team working under an innovative company model. You will be responsible for installing, configuring, and supporting a wide range of IT and communication technologies for both residential and commercial environments. This role requires a strong technical background, hands-on skills, and a customer-focused mindset. This is a field-based role with most of your time spent on-site completing service requests, troubleshooting, and representing Essintial professionally in the community.

Requirements

5+ years of experience in low-voltage cabling, networking, IT support, A/V installation, or similar.
Proficiency in at least three areas: networking/Wi-Fi, cabling, smart home tech, A/V installation, POS hardware.
Strong troubleshooting and problem-solving skills.
Comfortable with ladders, power tools, and hands-on fieldwork.
Valid driver’s license and ability to pass MVR check.
Ability to travel locally and regionally — up to 2 hours away; occasional out-of-state travel.
Ability to lift 50 lbs, bend/kneel, climb ladders, and perform physical tasks.
Strong communication and customer service skills.

Nice To Haves

Technical or business degree is a plus.
Relevant industry certifications (e.g., CompTIA, CTS, or similar) are a plus.

Responsibilities

Install/terminate low-voltage cabling (Cat5e/Cat6).
Set up and configure routers, Wi-Fi networks, and small business IT equipment.
Install A/V systems: TVs, monitors, conference equipment, smartboards, speakers, cameras.
Set up smart home devices: thermostats, doorbells, cameras, locks, lighting.
Support POS systems and retail hardware.
Complete troubleshooting and most jobs on a single visit.
Maintain tools, inventory, and equipment in the company vehicle.
Manage daily service tickets and ensure timely, professional customer interactions.
Document work accurately and uphold service-quality standards.
Coordinate with Essintial dispatch, support, and logistics teams.
Assist with improving workflows and SOPs as the service model evolves.
Participate in local business or community outreach as needed.
Build positive customer relationships and promote available services.
Identify potential service opportunities and referrals during site visits