Technology Service Provider (TSP) Strategy – Lead Associate

Fannie Mae • Plano, TX

7d • $109,000 - $142,000

About The Position

As a valued colleague on Fannie Mae’s team, the Lead Associate leverages mortgage-industry and technology service provider (TSP) expertise to lead strategic initiatives and identify opportunities that strengthen Fannie Mae’s engagement with technology and service providers across the Single-Family mortgage ecosystem. The role works closely with TSPs and internal product and business partners to align priorities, share market insights, and support initiatives that advance Fannie Mae’s strategic objectives.

The position serves as a subject matter resource on the mortgage TSP landscape, particularly point-of-sale and loan origination systems, appraisal and collateral solutions, and capital markets technology and service providers. It partners with Single-Family business, product, technology, and customer-facing teams to assess provider capabilities and market developments, turn insights into recommendations, and identify opportunities that support product adoption, market engagement, and customer needs. The role also gathers and shares insights on market trends, technology needs, challenges, and opportunities, while building effective relationships with external providers and internal partners.

The position requires at least four years of mortgage-industry experience and a demonstrated understanding of mortgage origination, lender workflows, and supporting technology and service providers. A bachelor’s degree or equivalent is desired; the qualifications section lists a bachelor’s-level degree as required. The role is not specifically designated as remote; Fannie Mae generally expects employees to work onsite regularly at their designated office, with the cadence determined by the manager. The hiring range is $109,000 to $142,000, and the position is eligible for participation in a Fannie Mae incentive program. Fannie Mae also offers a broad range of health, life, voluntary lifestyle, and other benefits and perks.

Requirements

• At least 4 years of experience in the mortgage industry, with demonstrated knowledge of the mortgage origination lifecycle, lender workflows, and the technology and service providers supporting the mortgage ecosystem.
• Experience working directly with mortgage technology TSPs, service providers, and lenders.
• Experience with one or more mortgage technology or service-provider segments, such as point-of-sale platforms, loan origination systems, appraisal and collateral solutions, or capital markets pricing and execution solutions.
• Demonstrated knowledge of TSP capabilities, lender workflows, and how TSP solutions integrate into the broader mortgage ecosystem.
• Experience partnering across business, product, technology, and customer-facing teams to advance strategic initiatives and align stakeholders around priorities.
• Experience leading discussions with internal and external stakeholders and communicating complex mortgage, technology, or product concepts to varied audiences.
• Experience gathering and synthesizing information from multiple sources to identify opportunities, inform recommendations, and support business decisions.
• Bachelor’s-level degree is listed as required in the Qualifications section.

Nice To Haves

• Bachelor’s degree or equivalent is listed as a desired experience.
• Experience working within a mortgage lender, mortgage technology provider, or mortgage-related service provider.
• Experience with appraisal and collateral technology or service providers, including knowledge of how appraisal, valuation, and collateral solutions support the mortgage lifecycle.
• Knowledge of the TSP landscape supporting Single-Family mortgage origination, collateral, and/or capital markets activities.
• Experience working with leading mortgage technology and service providers across loan origination, point-of-sale, appraisal, collateral, pricing, execution, or hedging solutions.
• Ability to develop a point of view on emerging mortgage technology trends and communicate their potential impact to business and product stakeholders.

Responsibilities

• Lead strategic initiatives and identify opportunities with mortgage technology and service providers that support business and product priorities across the Single-Family mortgage ecosystem.
• Serve as a subject matter resource on the mortgage TSP landscape, focusing on point-of-sale and loan origination systems, appraisal and collateral solutions, and capital markets technology and service providers.
• Partner with Single-Family business, product, and technology teams to assess TSP capabilities, emerging solutions, and market developments and translate insights into actionable recommendations.
• Lead technology- and product-focused discussions with TSPs and internal stakeholders to align on strategic priorities, opportunities, and initiatives.
• Develop an understanding of TSP capabilities and their roles in lender workflows to identify opportunities supporting product adoption, market engagement, and customer needs.
• Gather and synthesize insights from TSPs, lenders, and internal customer-facing teams to identify market trends, technology needs, challenges, and opportunities.
• Share TSP and technology insights across internal forums and with key stakeholders to strengthen organizational knowledge of the mortgage technology landscape.
• Build effective relationships with external TSPs and internal partners while maintaining focus on strategic initiatives and business outcomes.

Benefits

• Eligible to participate in a Fannie Mae incentive program, subject to program terms.
• Broad range of health, life, voluntary lifestyle, and other benefits and perks supporting physical, mental, emotional, and financial well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level