Technology Service Provider (TSP) Strategy – Lead Associate

Fannie Mae • Plano, TX

6d • $109,000 - $142,000

About The Position

As a valued colleague on Fannie Mae’s team, the Lead Associate leverages mortgage-industry knowledge and familiarity with the technology service provider (TSP) landscape to lead strategic initiatives and identify opportunities that strengthen Fannie Mae’s engagement with providers across the Single-Family mortgage ecosystem. The role works closely with TSPs and internal product and business partners to align priorities, share market insights, and support initiatives advancing Fannie Mae’s strategic objectives.

The position focuses on mortgage technology and service providers, particularly point-of-sale and loan origination systems, appraisal and collateral solutions, and capital markets technology and service providers. The Lead Associate assesses provider capabilities, emerging solutions, and market developments; translates insights into recommendations; leads discussions with providers and internal stakeholders; and builds relationships focused on strategic initiatives and business outcomes.

For most roles, employees are expected to work onsite regularly at their designated office location. The in-office cadence is determined by the manager. Proximity within a reasonable commute is preferred unless the job is noted as open to remote. The role is eligible to participate in a Fannie Mae incentive program, subject to its terms. The stated hiring range is $109,000 to $142,000, with final salary depending on factors including skills, experience, certifications, and other qualifications.

Requirements

• At least 4 years of experience in the mortgage industry, including knowledge of the mortgage origination lifecycle, lender workflows, and technology and service providers in the mortgage ecosystem.
• Experience working directly with mortgage technology TSPs, service providers, and lenders.
• Experience with one or more mortgage technology or service-provider segments, such as point-of-sale platforms, loan origination systems, appraisal and collateral solutions, or capital markets pricing and execution solutions.
• Demonstrated knowledge of TSP capabilities, lender workflows, and how TSP solutions integrate into the broader mortgage ecosystem.
• Experience partnering across business, product, technology, and customer-facing teams to advance strategic initiatives and align stakeholders around priorities.
• Experience leading discussions with internal and external stakeholders and communicating complex mortgage, technology, or product concepts to varied audiences.
• Experience gathering and synthesizing information from multiple sources to identify opportunities, inform recommendations, and support business decisions.
• Bachelor’s degree required.

Nice To Haves

• Experience working within a mortgage lender, mortgage technology provider, or mortgage-related service provider.
• Experience with appraisal and collateral technology or service providers, including knowledge of how appraisal, valuation, and collateral solutions support the mortgage lifecycle.
• Knowledge of TSPs supporting Single-Family mortgage origination, collateral, and/or capital markets activities.
• Experience working with leading mortgage technology and service providers across loan origination, point-of-sale, appraisal, collateral, pricing, execution, or hedging solutions.
• Ability to develop a point of view on emerging mortgage technology trends and communicate their potential impact to business and product stakeholders.
• Bachelor’s degree or equivalent.

Responsibilities

• Lead strategic initiatives and identify opportunities with mortgage technology and service providers in support of business and product priorities across the Single-Family mortgage ecosystem.
• Serve as a subject matter resource on the mortgage TSP landscape, particularly point-of-sale and loan origination systems, appraisal and collateral solutions, and capital markets technology and service providers.
• Partner with Single-Family business, product, and technology teams to assess TSP capabilities, emerging solutions, and market developments and translate insights into actionable recommendations.
• Lead technology- and product-focused discussions with TSPs and internal stakeholders to align on strategic priorities, opportunities, and initiatives.
• Develop an understanding of TSP capabilities and their role in lender workflows to identify opportunities supporting product adoption, market engagement, and customer needs.
• Gather and synthesize insights from TSPs, lenders, and internal customer-facing teams to identify market trends, technology needs, challenges, and opportunities.
• Share TSP and technology insights in internal forums and with key stakeholders to strengthen organizational knowledge of the mortgage technology landscape.
• Build effective relationships with external TSPs and internal partners while maintaining focus on strategic initiatives and business outcomes.

Benefits

• Incentive program participation, subject to program terms.
• Comprehensive benefits package including health, life, voluntary lifestyle, and other benefits and perks supporting physical, mental, emotional, and financial well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior