Technology Quality Assurance Manager

Latham & Watkins LLP • Los Angeles, CA

5d • $175,000 - $190,000 • Hybrid

About The Position

The Technology Quality Assurance Manager is an integral part of Latham’s Technology & Information Services team and will be responsible for collaborating closely with the Manager of Technology – Project Management Services to manage the Quality Assurance (QA) team and ensure comprehensive lifecycle quality assurance testing for programs and projects across various technology domains, while developing and implementing a Quality Management System tailored and aligned with the Technology & Information Services development lifecycle. This role will be located in our Global Services Office in Downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Requirements

• Possess practical problem-solving skills and solid troubleshooting skills
• Demonstrate a strong ability to perceive and analyze problems and develop alternative strategies to solve them
• Display the ability to distill and clearly articulate complex concepts to all levels of the organization and to adapt presentation and message to specific audiences
• A bachelor’s degree or an equivalent in Information Systems, Computer Science, Accounting, Engineering, Management, or a related field
• A minimum of eight (8) years of experience managing QA projects in related areas
• A minimum of five (5) years of experience managing QA team members and mentoring

Nice To Haves

• Technical certifications in a related area, preferably

Responsibilities

• Managing a team of Quality Assurance Analysts through a disciplined process, providing guidance, training, and support to ensure the timely completion of business objectives, ensuring thorough application testing coverage and identifying issues before product releases
• Developing and maintaining quality assurance and testing standards to help ensure project design objectives are fully incorporated in the delivered solution; ensuring a bug/issue reporting format is maintained and clearly communicated to all stakeholders
• Overseeing the execution of test suites/cases, managing testing schedules, and ensuring that issues are identified, tracked, resolved, and documented to meet changing Technology & Information Services needs; working with Technology Managers, Supervisors, Project Managers, and Developers to validate that products meet specifications
• Interfacing with Project Managers, Program Managers, and Developers to accurately identify application requirements and user experience targets
• Implementing automated testing strategies and tools integrated into the continuous deployment (CI/CD) pipeline, ensuring that code is automatically tested at every stage of development
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Benefits

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level