Technology Quality Assurance Manager

Latham & Watkins LLP • Los Angeles, CA

3d • $175,000 - $190,000 • Hybrid

About The Position

Latham & Watkins is seeking a Technology Quality Assurance Manager to join their Technology & Information Services team. This role will collaborate with the Manager of Technology – Project Management Services to manage the Quality Assurance (QA) team. The primary responsibility is to ensure comprehensive lifecycle quality assurance testing for programs and projects across various technology domains. Additionally, the manager will develop and implement a Quality Management System aligned with the Technology & Information Services development lifecycle. This position is located in the Global Services Office in Downtown Los Angeles and may offer a flexible working schedule with a hybrid and in-office presence.

Requirements

• Practical problem-solving skills and solid troubleshooting skills.
• Strong ability to perceive and analyze problems and develop alternative strategies to solve them.
• Ability to distill and clearly articulate complex concepts to all levels of the organization and to adapt presentation and message to specific audiences.
• A bachelor’s degree or an equivalent in Information Systems, Computer Science, Accounting, Engineering, Management, or a related field.
• Technical certifications in a related area, preferably.
• A minimum of eight (8) years of experience managing QA projects in related areas.
• A minimum of five (5) years of experience managing QA team members and mentoring.

Responsibilities

• Managing a team of Quality Assurance Analysts through a disciplined process, providing guidance, training, and support to ensure the timely completion of business objectives.
• Ensuring thorough application testing coverage and identifying issues before product releases.
• Developing and maintaining quality assurance and testing standards to help ensure project design objectives are fully incorporated in the delivered solution.
• Ensuring a bug/issue reporting format is maintained and clearly communicated to all stakeholders.
• Overseeing the execution of test suites/cases, managing testing schedules, and ensuring that issues are identified, tracked, resolved, and documented to meet changing Technology & Information Services needs.
• Working with Technology Managers, Supervisors, Project Managers, and Developers to validate that products meet specifications.
• Interfacing with Project Managers, Program Managers, and Developers to accurately identify application requirements and user experience targets.
• Implementing automated testing strategies and tools integrated into the continuous deployment (CI/CD) pipeline, ensuring that code is automatically tested at every stage of development.
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains.

Benefits

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year
• A PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level