Technology Product Management Senior Analyst - Assistant Vice President

Citi • Rutherford, NJ

1d • $121,200 - $181,800

About The Position

Citi is hiring a Technology Product Management Senior Analyst, a seasoned professional who applies in-depth disciplinary knowledge to develop new techniques and improve processes and workflows. The role integrates subject-matter and industry expertise, evaluates moderately complex issues, and uses analytical skills to prioritize and validate information from multiple sources. It requires strong communication and diplomacy skills and may involve formal or informal team leadership, coaching, and training. The position can significantly affect projects and teams through advice, counsel, and facilitation.

The role focuses on platform product features, from customer and business research through prioritization, development, release, and performance monitoring. The analyst works with business partners, stakeholders, and interdependent teams to define use cases and requirements, manage the product backlog and roadmap, set release targets, and assess feature outcomes. The position also requires careful risk assessment, compliance with applicable rules and policies, sound ethical judgment, and transparent escalation and reporting of control issues.

Requirements

• 5–8 years of experience in a product development or product management environment.
• Strong analytical and quantitative skills; data-driven and results-oriented.
• Bachelor’s/university degree in Computer Science or equivalent experience.
• Excellent written and oral communication skills.

Nice To Haves

• Experience running high-traffic, distributed, cloud-based services.
• Experience affecting large-scale culture change.
• Experience leading infrastructure programs.
• Skill working with third-party service providers.

Responsibilities

• Own working-backwards documents for feature releases, including product release documents, press releases, and FAQs.
• Use research, user studies, metrics, and competitive analysis to understand customer and business needs for platform products.
• Compare features for competitive review and inform prioritization within product releases.
• Identify innovations or conduct test-and-learn experiments to create features that increase business and customer value.
• Participate in customer research with the business to inform platform product backlog priorities.
• Contribute quarterly input to the platform product portfolio and roadmap.
• Facilitate trade-off decisions on platform product features.
• Develop expertise in the platform feature area and coordinate with interdependent teams.
• Monitor platform feature health and provide regular progress reports to stakeholders.
• Identify and communicate opportunities for improvement with peers and stakeholders.
• Help define business, customer, and platform use cases and requirements.
• Ensure features meet backlog entrance criteria.
• Create user stories and system interaction diagrams for platform feature solutions.
• Host user story grooming sessions.
• Inform user experience design, including wireframes and mock-ups.
• Maintain sufficient backlog depth to support continuous development.
• Determine platform release targets and prioritize assigned features according to business and platform value, adjusting as needed during implementation.
• Monitor feature development and maintain feature-level bug catalogs.
• Review product demonstrations with the development team and stakeholders against feature-set acceptance criteria.
• Prepare launches and monitor platform performance, adoption, and operational health for feature sets.
• Identify go-to-market plans with stakeholders for feature sets.
• Identify issues that may prevent platform features from being delivered on time or meeting requirements, and communicate them to leadership.
• Assess risk in business decisions, safeguard the firm's reputation and assets, drive compliance with applicable laws, rules, and regulations, adhere to policy, apply sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including planned vacation, unplanned sick leave, and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior