Technology Partner, AI & Automation

Openwork • GA, NC, SC,, SC

2d

About The Position

The Technology Partner will identify opportunities to use AI, automation, and existing technology to improve how Openwork operates. This hands-on role involves experimenting with tools, solving problems, and turning ideas into practical solutions. A traditional software-development background is not required; the role is suited to someone who is comfortable with technology, enjoys learning new tools, and can build, configure, or connect solutions to address business problems.

The Technology Partner will collaborate with teams across the company to understand current processes, identify opportunities for improvement, and develop solutions that reduce manual work and make teams more effective. Projects may range from automating small tasks to rethinking workflows or building new solutions. The role requires ongoing learning, experimentation, testing, troubleshooting, and refinement as AI technology evolves.

Requirements

• Hands-on experience using AI tools, automation platforms, or technology to build, improve, or streamline processes.
• Strong interest in AI and a desire to keep learning as the technology evolves.
• Ability to break down a problem, understand what needs to be accomplished, and work toward a practical solution.
• Comfort experimenting with tools, testing different approaches, and troubleshooting when things do not work as expected.
• Good judgment about when technology can help, when a process needs to change, and when a proposed solution may not be the best fit.
• Strong communication skills and ability to work with people who have different levels of technical knowledge.
• Ability to understand others' needs, ask thoughtful questions, and explain ideas clearly.
• Attention to detail and focus on building solutions that work consistently.
• Ability to manage multiple projects, adapt to changing priorities, and take ownership of work from start to finish.

Responsibilities

• Explore AI tools, automation platforms, and existing systems to identify ways to improve business processes.
• Work with teams across Openwork to understand their workflows, challenges, and needs.
• Identify opportunities to reduce manual work, improve efficiency, and solve recurring business problems.
• Build, configure, test, and refine AI-powered tools, automations, and workflow solutions.
• Connect existing tools and systems where possible to create more efficient processes.
• Experiment with different technologies and approaches to determine what works best for each use case.
• Troubleshoot issues, test for accuracy and reliability, and make adjustments based on results and user feedback.
• Explain solutions and recommendations to technical and nontechnical audiences.
• Help implement new workflows and ensure the people using them understand how they work.
• Document solutions and processes so they can be maintained, improved, and used consistently.
• Stay current with emerging AI capabilities and look for practical ways to apply them to the business.

Benefits

• Competitive base salary with monthly commissions or bonus potential
• Generous PTO and paid holidays
• Comprehensive healthcare benefits
• Dog-friendly offices
• A people-first culture built on collaboration, accountability, and shared growth

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed