Technology Operations Manager

Ascension • Saint Louis, MO

3d • Hybrid

About The Position

Serve as a primary technology advisor and consultative partner to ministry leadership, aligning innovative IT roadmaps with Ascension’s overarching organizational goals. Spearheads end-to-end healthcare IT demand management—from idea request intake and solution conceptualization through governance, prioritization, and project initiation - ensuring alignment with IT standards, clinical workflows, regulatory requirements, and optimized delivery capability to maximize patient, operational, and business value. Orchestrate the seamless delivery of technology solutions and portfolios, maintaining executive-level transparency while overseeing high standards of customer satisfaction and performance. Drive organizational transformation by leading teams through complex changes and facilitating rapid, cross-functional resolutions during critical technical events or system crises.

Requirements

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Nice To Haves

• Healthcare Technology experience

Responsibilities

• Serve as a primary technology advisor and consultative partner to ministry leadership, aligning innovative IT roadmaps with Ascension’s overarching organizational goals.
• Spearheads end-to-end healthcare IT demand management—from idea request intake and solution conceptualization through governance, prioritization, and project initiation - ensuring alignment with IT standards, clinical workflows, regulatory requirements, and optimized delivery capability to maximize patient, operational, and business value.
• Orchestrate the seamless delivery of technology solutions and portfolios, maintaining executive-level transparency while overseeing high standards of customer satisfaction and performance.
• Drive organizational transformation by leading teams through complex changes and facilitating rapid, cross-functional resolutions during critical technical events or system crises.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED