Technology Office & Workforce Admin

Stifel•Memphis, TN

3d•Onsite

About The Position

The Technology Office & Workforce Administrator provides comprehensive administrative and operational support to the Information Technology office, ensuring the smooth day-to-day functioning of an office. Performs standard Administrative Assistant assignments as well as traditional office administration with workforce-support coordination—partnering with IT leadership, Human Resources, and Talent Acquisition to facilitate hiring logistics, onboarding, associate-relations support, and office operations.

Requirements

Ability to demonstrate professionalism, initiative, sound judgment, and discretion, with accountability for accuracy and follow-through.
Proven ability to safeguard confidential and sensitive personnel information.
Excellent verbal and written communication skills, with the ability to interact effectively with all levels of management, staff, and external partners.
Ability to organize, prioritize, and manage multiple tasks, responsibilities, and deadlines in a fast-paced environment.
Strong problem-solving skills and a service-oriented, collaborative approach.
Comfort supporting a growing office and adapting administrative processes to scale.
Minimum Required: High School degree or experience that enables performance in all aspects of the position.
Minimum Required: 3+ years administrative-related experience.
Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.

Nice To Haves

Associate's or Bachelor's degree in Business Administration or a related field.
Experience supporting a technology or corporate office, and/or HR/workforce coordination.
Familiarity with HRIS, applicant tracking, and ticketing/workflow systems preferred.

Responsibilities

Serve as the primary on-site point of contact for the office; greet visitors, guests, and vendors, handle inquiries, and direct associates to the right resources.
Manage calendars and schedule meetings, conference calls, and travel for IT leadership and teams; prepare agendas and coordinate meeting logistics.
Order, track, and maintain office and technology supplies; coordinate facilities, seating, and workspace needs as the office scales.
Coordinate onboarding for new hires and applicable offboarding, in partnership with HR and IT leadership.
Review and route requests related to workspace and access such as corporate cell phones, hotspots, additional monitors, and remote-access requests.
Partner with Talent Acquisition to coordinate IT job postings, interview scheduling, and offer logistics.
Track and coordinate PTO, out-of-office, and illness requests for the office; escalate to HR as appropriate.
Coordinate recognition, milestones, anniversaries, and team celebrations for the office.
Support annual bonus and merit cycle communications in partnership with HR, and help maintain the accuracy of associate lists.
Identify training and development needs for IT associates and coordinate scheduling of learning activities.
Build and maintain spreadsheets, trackers, and reports; perform data entry and prepare reporting for IT leadership.
Set up and maintain paper and electronic filing and records systems (including off-site storage) in a secure, logical, and easily retrievable manner.
Prepare and distribute correspondence, meeting notes, and routine communications; research and resolve inquiries and problems.