Technology Manager

Euclid Public Library•Euclid, OH

22h•Onsite

About The Position

The Technology Manager is responsible for accomplishing the Euclid Public Library’s mission by developing, implementing and coordinating the library’s electronic environment and supervising the Technology staff. Position duties include: overseeing the maintenance and operation of the library’s technology and computer equipment and related software applications; developing and administering department budget; acting as the library’s technology liaison with CLEVNET; maintaining the library’s cybersecurity program; and acting as a member of the library’s management team.

Requirements

Bachelor’s degree in Computer Science or an equivalent related degree, or a combination of education, training and related work experience.
Minimum of three (3) years' experience with progressive levels of responsibility
Working knowledge of LAN/WAN/”SAN” client-server technology, telecommunications networks, and application software
A record of success in supervising and directing the work of others; or an equivalent combination of education, training and experience
Must be able to pass a background check for the Euclid Public Library and the State of Ohio Computer Center
Valid Ohio driver’s license with an acceptable driving record
Ability to address and resolve patron conflicts equitably
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to interpret and apply laws, regulations and library policies
Ability to maintain confidentiality and use appropriate judgment in handling information and records
Ability to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
Ability to read, interpret, and write reports and business correspondence
Ability to tactfully and effectively communicate and work with customers and staff in a personable and professional manner
Ability to interact with persons of various social, cultural, economic and educational backgrounds for the purpose of providing professional, courteous, and prompt service.
Knowledge of the CLEVNET library system
Knowledge of the American Library Association Bill of Rights
Proficient with print and online resources; including searching skills, e-mail, websites, databases and online operating systems
Computer network operations and maintenance
Experience with strategic planning process
Knowledge of budgeting and expense control
Knowledge of intellectual freedom guidelines and standards
Knowledge of purchasing practices and legal requirements
LAN/WAN’s
Library services, policies, and procedures
Knowledge of Core Competencies required for position
Knowledge of Health and Safety requirements
Proficient in the use of Microsoft Office applications
Team building skills; organizational and staff development skills
Website design and maintenance
Working knowledge of traditional and electronic library resources including websites, databases, and online searching skills
Understanding of patron confidentiality requirements and ethics responsibilities under Ohio law

Nice To Haves

Experience working in the public sector, preferred

Responsibilities

Assigns work and delegates responsibility
Assists departments with evaluation and selection of electronic resources
Assists with establishing and maintaining order in the library
Attends meetings and serves on internal and external committees
Coordinates the planning, development, implementation, and evaluation of electronic services
Coordinates the purchase of hardware and software
Determines necessary staffing and recommends staffing levels
Develops and administers department budget
Develops and/or conducts in-service training on emerging technologies, equipment, and new software applications
Directs staff by coaching, training, counseling, and disciplining employees, and planning, monitoring and appraising job results
Ensures effective communication of information to all department employees
Interviews candidates for positions and recommends hiring
Keeps up-to-date with new practices, trends, and standards in the field by reading journals, attending professional meetings and conferences
Maintains internal network and its security
Oversees the maintenance of the library’s website and server infrastructure
Participates in strategic planning process
Prepares department work schedule; verifies time sheets
Prepares monthly and annual department reports
Resolves problems with computer network, hardware, and software applications
Responsible for overall systems planning, design, operation and maintenance
Reviews policies and procedures and recommends changes
Serves as a member of the Administrative Team
Serves as contact person with CLEVNET for technology and phone issues
Performs additional duties and assignments, including senior-in-charge, as needed or requested