Technology Lead, Digital Experience & Enterprise Services

Berkley•West Hartford, CT
•Hybrid

About The Position

Berkley One is seeking a Technology Lead, Digital Experience & Enterprise Services to drive the technology vision and delivery for their Digital Engagement, CRM, Customer Experience, and Enterprise Services platforms. This role offers a unique opportunity to influence enterprise strategy while leading the development of innovative customer and agent-facing solutions. The position is based in one of their offices (West Hartford, CT; Morristown, NJ; Wilmington, DE; Chicago, IL) and operates on a hybrid work schedule with 4 days in the office and 1 day remote.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
  • 5+ years of software engineering experience.
  • 3+ years in a Technology Lead, Lead Engineer, Solution Architect, or similar leadership role.
  • Proven success designing and delivering enterprise-scale software solutions.
  • Strong ability to communicate with both technical and non-technical audiences.
  • Proven experience leading enterprise-scale software development and architecture.
  • Strong background with Java, Spring Boot, APIs, Microservices, React, and TypeScript.
  • Experience with Azure or AWS, Kubernetes, DevOps, and CI/CD.

Nice To Haves

  • Knowledge of Generative AI, LLMs, RAG, and AI-enabled development tools.
  • Ability to collaborate with both technical and business stakeholders.
  • Insurance or financial services experience is highly valued.

Responsibilities

  • Lead the design and delivery of scalable, cloud-native solutions.
  • Drive digital experiences across web, mobile, CRM, and self-service platforms.
  • Partner with business leaders to translate strategy into technology outcomes.
  • Champion secure-by-design engineering practices and modernization initiatives.
  • Identify and implement Generative AI solutions that improve customer experience and business efficiency.
  • Guide engineering teams and establish best-in-class development standards.

Benefits

  • competitive compensation
  • paid time off
  • comprehensive wellness benefits and programs
  • employer funded health savings account
  • profit sharing
  • 401k
  • paid parental leave
  • employee stock purchase plan
  • tuition assistance and professional continuing education
  • Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.
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