Dental IT and Technology Integrator

Goetze Dental•Kansas City, KS

5d•Onsite

About The Position

Goetze Dental is hiring a Technology Integrator for its Kansas City branch. This hands-on field role supports dental practices across the Kansas City metro and the company’s broader regional network. The position focuses on small Windows-based networks, typically around 15 workstations per practice and up to approximately 40 at larger sites, as well as installation, service, maintenance, and physical repair of hardware and networking infrastructure. Goetze Dental will provide training in specialized dental imaging technology, including 3D extra-oral imaging units and intra-oral digital scanners. The role involves substantial driving, approximately 30,000–40,000 miles per year, with an overnight stay roughly once per week and multi-day trips about once per month. Technicians may also travel to assist other branches, particularly during the busier fourth quarter. Travel expenses, including hotel, meals, and fuel, are covered. The schedule is primarily Monday through Friday, with no weekend work or on-call rotations. Overtime is rare; when long days occur, schedules are adjusted to keep the workweek at 40 hours. The job is based out of the Kansas City branch and involves year-round indoor work at dental offices. Goetze Dental is a family-owned company established in 1884. The Technology Integrator role is described as a craft position with the opportunity to develop specialized expertise, rather than a long management ladder. Compensation is $20–$35 per hour depending on experience. Benefits include health, dental, and vision coverage, a retirement plan, and paid time off.

Requirements

Valid driver’s license with a clean driving record and ability to drive approximately 30,000–40,000 miles per year.
Ability to lift up to 100 lbs.
High school diploma or equivalent.
Hands-on experience setting up, maintaining, and troubleshooting small Windows-based networks, local Active Directory, static routing, and Windows desktop operating systems.
Comfort with routine road travel, including approximately one overnight stay per week and multi-day out-of-town trips about once per month.
Strong mechanical and technical aptitude and willingness to learn to master and repair specialized 3D imaging hardware.
Excellent communication skills and professional presentation when working in active healthcare offices.

Nice To Haves

IT certifications such as CompTIA Network+, A+, S+, or Microsoft fundamentals.
Experience as an MSP field technician, dispatch technician, break-fix specialist, junior network technician, small-business IT service consultant, desktop support technician, field service technician, or low-voltage cabling/AV installer with networking and troubleshooting knowledge.
Dental equipment experience is not required; training is provided.

Responsibilities

Install, repair, and maintain dental equipment and technology on site, professionally and courteously.
Set up and support small local domain networks, including mapping drives, running cabling, configuring routers and switches, and installing PCs.
Perform on-site installations, calibrations, service, and repairs for specialized 3D extra-oral imaging units and intra-oral digital scanners.
Diagnose technology issues and determine the parts and tools needed to complete repairs.
Train dental office staff on proper equipment use and care.
Provide on-site support to Kansas City-based remote IT technicians when needed.
Maintain an organized, well-stocked service van.
Work with a dispatcher to schedule and route daily service calls efficiently.
Complete work orders and job documentation accurately and on time.
Assist other branches with larger installation projects as needed.
Attend manufacturer and company training to develop dental equipment expertise.