Technology Integration Specialist

ABC Financial Services • Remote TX, TX

3d • Remote

About The Position

The Integration Specialist is an early-career position intended for professionals with at least 2 years of experience in hardware installation, IT support, or technical project coordination. This role is a critical part of the client onboarding process, responsible for remotely installing and configuring hardware and software to ensure smooth client experience. Candidates should be confident working independently while collaborating with team leads and project stakeholders.

Requirements

• Minimum of 2 years of experience in a technical support, IT, or client-facing project role.
• Familiarity with hardware installation and software configuration in a remote environment.
• Strong communication skills with the ability to explain technical concepts to non-technical users.
• Highly organized with a proven ability to manage multiple onboarding projects simultaneously.
• Self-starter who can follow structured processes while proactively identifying improvements.

Responsibilities

• Perform remote installation of hardware including VeriFones, receipt scanners, webcams, barcode scanners, and other peripherals.
• Configure Membership & Operations software and ensure proper system integration.
• Support the setup and configuration of ACS (Access Control Software), including backend adjustments.
• Document work clearly and accurately in internal systems, keeping all project records up to date.
• Collaborate with team members and leads through daily stand-ups and weekly planning sessions.
• Provide timely and professional updates on project progress, risks, and client needs.
• Troubleshoot issues and escalate when necessary, maintaining a client-focused approach throughout the onboarding process.

Benefits

• Open PTO policy
• Days of Disconnect
• Parental & Pawternity Leave
• Quarterly reimbursement for fitness
• Medical/Dental/Vision coverage
• EAP
• Premium Calm App subscription for employee and up to 4 dependents over the age of 16

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed