Technology Integration Specialist- LumiLink Nurse Connect

Merakey • Coraopolis, PA

7d • $60,000 • Remote

About The Position

The Technology Integration Specialist will be responsible for several aspects of LumiCare business. The position will conduct assessments as needed, outreach to customers, and design training and support plans. The position will also have an IT component. Equipment knowledge, ability to configure, order equipment, and provide troubleshooting will be necessary to support the LumiCare customers. The position includes a leadership role, providing guidance and training to new and current team members, along with updating inventory, coordinating referral assignments to Assistive Tech professionals, assigning team members to recurring reports monthly, and updating team resources as needed. This position will work on various existing and new contracts acquired by LumiCare.

Requirements

• Bachelor’s degree in business or related field is required.
• Must reside in one of the following states - PA, DE, OH, LA, TN, TX, VA
• At least 3 years’ experience in the health and human resources industry is required.
• IT and Project Management experience.

Responsibilities

• Oversee assessment completion and interpret recommendations.
• Complete statements of work for our customers.
• Order and set-up technology solutions (hardware, software, specialized devices).
• Complete training and support plans.
• Implementation and trainings for individuals and groups.
• Conduct training and support functions for customers as required.
• Work with LumiCare leadership on specific processes and tool development.
• Participate in outreach to current and prospective customers.
• Conduct research to be proficient and knowledgeable regarding current products and prospective new market items.
• Update team resources and inventory.
• Provide training and guidance to new and current team members.
• Oversee/assign monthly report completion by the team.
• Coordinate weekly referrals to Assistive Technology Professionals on the team.
• Work on LumiCare Contracts as assigned.
• Coordination and/or participation in customer meetings.
• Job Duties for LumiCare contracts as assigned.
• All aspects of technology services for individual referrals.
• Other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level