Technology Engineer/Administrator - Server - Infrastructure Division

City of Richmond•Richmond, VA

6d•Hybrid

About The Position

The City of Richmond Department of Information Technology is seeking to fill a Technology Engineer/Administrator - Server position. The selected candidate will focus on enterprise messaging (Microsoft Exchange) within a hybrid federated environment backed by VMware 5.5, 7, and 8 virtual datacenter and storage. The incumbent serves as an Essential employee, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions, or inclement weather. The incumbent in this position is required to serve on-call 24 hours/7 days a week to provide leadership for the support and resolution of problems for critical systems and applications within the assigned City of Richmond portfolio.

Requirements

Bachelor’s degree in computer science or related fields
Two years of Server Engineering, Architecture, or Azure/SaaS support at an enterprise level
Considerable knowledge in the fundamentals in area of focus such as Ethernet, backup and disaster recovery management, IT architecture, telephony knowledge, and IT infrastructure library
Microsoft Office Suite (e.g. Word, Excel, PowerPoint, etc.)
Microsoft Active Directory
Office365 and Teams
Project Management, including task completion, documentation, and collaboration

Nice To Haves

Microsoft 365 Certified Administrator (any discipline)
VMWare certification (any discipline)
Designing, configuring, deploying, troubleshooting, administering, and maintaining system and devices (specific to Microsoft Exchange)
Change management
Diagnosing, researching, and resolving issues in area of focus.

Responsibilities

Administration of VMWare based solutions, including all Windows and UNIX servers.
Administration of Microsoft Active Directory, and some knowledge of Azure AD/Entra Active Directory
Administration and knowledge of Exchange on O365
Administration and support for SAN Enterprise Storage
Administration and support for Enterprise level backups
Daily monitoring and resolution of IR’s/SR’s
Design and architecture of both on prem and cloud solutions as it relates to server engineering.
eDiscovery and FOIA fulfillment
Analyzing, planning, installing, testing, tracking, implementing, documenting, fixing, and tuning software and hardware systems
Windows and security patch management