Infrastructure Administrator

CIRA•Ottawa, ON

6d•CA$91,000 - CA$101,000•Hybrid

About The Position

Join the team that is building a trusted internet for Canadians! CIRA may be best known for managing the .CA domain but our impact reaches far beyond that. We’re at the forefront of advancing cybersecurity technologies and leading projects that improve the digital experience for users across Canada and the world. Our broad scope of activities is driven by one central goal: to strengthen and secure Canada’s digital landscape. By joining our team, you’ll have the opportunity to make a meaningful impact, ensuring that the internet remains open, safe and accessible for everyone!

Requirements

A bachelor’s degree in computer science or equivalent experience in a technical field
7-10 years of work experience in IT systems, data centers, networking, architecture, security, documentation and reporting
Excellent knowledge of Linux (RHEL, Satellite and Ubuntu), physical and virtual server management (Cisco UCS, Dell OpenManage, VMWare ESXi, Microsoft Hyper-V) and NetApp ONTAP
Working knowledge of Windows Servers, Splunk, Nagios, Icinga, Commvault Metallic, GitLab, Terraform, Ansible, Docker, Jira and Confluence
Knowledge of industry best practices and staying up to date in the technology domain

Responsibilities

Oversee the storage, compute, virtualization, monitoring, logging and alerting infrastructure
Install, configure, and troubleshoot hardware and software components
Collaborate with various teams within business units including security, networking, system administration and helpdesk
Work on projects with various teams across the organization, vendors and stakeholders, eliciting and documenting requirements and contributing to project plans
Administer backup systems and regularly test recovery procedures
Maintain the lifecycle of IT assets, including planning, acquisition, deployment, and decommissioning
Identify risks, opportunities, and areas for improvement within CIRA's IT environments
Track and prioritize tasks, issues, incidents, and backlog items using ticket management system
Coordinate maintenance and support tasks with 3rd party suppliers
Manage the technical tools that all business units use to develop, support, and maintain our internal and external facing products
Oversee licensing compliance and renewals for IT infrastructure tools
Manage OS provisioning and OS level patching
Operate and maintain virtual, physical, and cloud infrastructure
Implement and execute change management and incident response processes in alignment with ISO 27001:2022 policies, controls, and procedures
Participate in the after-hours on-call rotation
Travel to data centers located in Toronto and Montreal as necessary