Technology Business Systems Consultant

Innova Solutions•Irving, TX

1d•Hybrid

About The Position

Client is seeking an experienced Senior Business Systems Consultant to support large-scale, complex initiatives within Technology Business Systems Consulting. This role involves strategic planning, in-depth analysis of multifaceted challenges, and collaboration with internal teams to deliver impactful solutions. You will contribute to resolving complex situations by applying your understanding of policies, procedures, and compliance standards, ensuring all deliverables meet organizational and regulatory requirements. This position offers an exciting opportunity to work at the intersection of business systems and AI innovation within our ServiceNow platform, driving efficiency, standardization, and enterprise-wide standards.

Requirements

Extensive experience in Business Systems Data or Business Systems Design, demonstrated through work experience, consulting, military service, or education.
Proven experience in analyzing and resolving large-scale or long-term business systems challenges involving multiple factors and variables.
Understanding of policies, procedures, and compliance in business systems environments.
Some knowledge of ServiceNow platform capabilities.

Nice To Haves

AI acumen and familiarity with AI-assisted tools like M365 Copilot or similar is a plus.

Responsibilities

Consult on complex, broad-impact initiatives within Technology Business Systems Consulting, providing strategic guidance and analysis.
Review and analyze large-scale or long-term challenges, evaluating multiple factors, including intangible or unprecedented elements.
Contribute to the resolution of complex situations by leveraging policies, procedures, and compliance standards.
Collaborate with internal teams and stakeholders to align solutions with organizational objectives and standards.
Work closely with technical and business teams to ensure solutions are scalable, compliant, and aligned to enterprise standards.
Drive continuous improvement by providing insights and recommendations for optimizing business systems.
Support AI and platform initiatives by coordinating inputs across teams, ensuring production readiness, and managing dependencies across engineering, architecture, and governance.