Technology Assistant

Silver Lake•Silver Lake, KS

13d•Hybrid

About The Position

The Technology Assistant plays a key role in managing and supporting all aspects of technology in a small school district. This includes maintaining hardware and software systems, managing the district infrastructure, and supporting district-wide communication tools. The ideal candidate is a self-starter who can work independently, troubleshoot a wide range of technical issues, and collaborate with staff to ensure that technology effectively supports teaching, learning, and operations.

Requirements

Minimum 2 years of experience in technology support, preferably in a K12 or small organization setting.
Proficiency with Macintosh, Windows, iOS, ChromeOS, Google Workspace, basic networking.
Ability to diagnose and resolve a wide range of hardware/software issues.
Strong organizational and interpersonal skills; ability to work independently and prioritize tasks.
Ability to take ownership of new projects, spot problems early and see solutions through to completion.
Willingness to learn as new technologies emerge.
Familiarity with student data privacy laws and cybersecurity best practices.

Nice To Haves

Technical, Associate's or Bachelor's degree in Information Technology, Educational Technology, Computer Science, or a related field.

Responsibilities

Install, configure, and maintain district computers, Chromebooks, copiers, printers, and related hardware.
Maintain and troubleshoot wired and wireless networks and internet connectivity.
Help manage device inventory, repairs, and replacement cycles.
Install, configure, and maintain district camera system and safety systems.
Support/troubleshoot laptop or Chromebook issues for staff and students.
Oversee installation, configuration, and updates for educational and administrative software (e.g., SIS, LMS, productivity tools, assessment platforms).
Manage user accounts, permissions, and access across systems (Google Workspace, PowerSchool, etc.).
Train staff on the effective use of district software tools.
Provide technical support and training for staff and students.
Support communication platforms such as email systems, mass notification tools, and phone systems.
Assist in maintaining digital signage and announcement systems.
Collaborate with staff to improve internal communication workflows using technology.
Possess the ability to work with frequent interruptions.
All other duties as assigned.