Technology Analyst - US

Infosys•Richardson, TX

About The Position

In the assigned Job Role of Technology Consultant 1, the Technology Analyst will support software development and operations across the software development lifecycle. The role includes gathering and documenting stakeholder requirements, participating in design discussions, developing code according to specifications, executing tests, supporting software integration, and monitoring and troubleshooting live applications. The analyst will also document coding practices, testing methods, and technical solutions for the team's knowledge repository. The position is part of Infosys's Financial Services unit, which supports digital transformation for financial institutions using technologies such as AI, cloud, and data-led innovation. The unit works across banking, wealth management, and insurance. This role requires 4–7 years of experience in AWS infrastructure, DevOps, or platform engineering, with hands-on experience in AWS Cloud and Amazon EKS/Kubernetes. The position may require relocation and/or travel to the work or project location. Applicants authorized to work in the United States are encouraged to apply.

Requirements

  • 4–7 years of experience in AWS infrastructure, DevOps, or platform engineering.
  • Strong hands-on experience with AWS Cloud and Amazon EKS/Kubernetes.
  • Experience with Terraform, Docker, Git, Ansible, and CI/CD pipelines.
  • Strong understanding of Kubernetes concepts, including HPA, Cluster Autoscaler, and deployment strategies.
  • Hands-on experience with monitoring and observability tools such as CloudWatch, Datadog, and Splunk.
  • Experience managing production incidents and supporting mission-critical applications.
  • Strong understanding of cloud security, IAM, and access management.
  • Good communication, documentation, and stakeholder management skills.
  • Bachelor’s degree or foreign equivalent from an accredited institution; three years of progressive experience in the specialty may be considered in lieu of each year of education.
  • Applicants must be authorized to work in the United States.

Nice To Haves

  • Experience supporting Finacle or banking platforms.
  • Knowledge of Istio or service mesh technologies.
  • AWS certification such as Solutions Architect or DevOps Engineer.
  • Experience in banking, financial services, or FinTech environments.
  • Agile mindset, effective communication and problem-solving skills, passion for innovation, proactive approach to production issues, and commitment to continuous learning and knowledge sharing.

Responsibilities

  • Assist with targeted interviews and workshops to capture user needs and document stakeholder requirements.
  • Participate in design discussions to capture software specifications and help create process documentation.
  • Develop, refine, and document code for new software applications according to detailed design specifications and user requirements.
  • Execute test plans, analyze results, and report defects to the development team.
  • Support integration of new software features into existing system infrastructure.
  • Monitor and troubleshoot live applications, resolve issues promptly, and document system maintenance information.
  • Document coding practices, testing methodologies, and technical solutions for the team's knowledge repository.
  • Contribute across the software development lifecycle and proactively monitor and resolve production issues.

Benefits

  • Medical, dental, vision, and life insurance.
  • Long-term and short-term disability coverage.
  • Health and dependent care reimbursement accounts.
  • Accident, critical illness, hospital indemnity, and legal insurance.
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays and paid time off.
  • Competitive pay.
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