Technology Analyst - US

Infosys•Richardson, TX

About The Position

The Infosys Financial Services unit supports digital transformation for financial institutions through AI, cloud, and data-led innovation across banking, wealth management, and insurance. In the assigned role of Technology Consultant 1, the employee contributes to the software development lifecycle by gathering stakeholder needs, documenting requirements and specifications, developing and documenting code, testing software, integrating features, and supporting production applications. The role also emphasizes resolving live issues, maintaining technical documentation, communicating effectively, and continuous learning and knowledge sharing.

Requirements

  • 4–7 years of experience in AWS infrastructure, DevOps, or platform engineering.
  • Strong hands-on experience with AWS Cloud and Amazon EKS/Kubernetes.
  • Experience with Terraform, Docker, Git, Ansible, and CI/CD pipelines.
  • Strong understanding of Kubernetes concepts, including HPA, Cluster Autoscaler, and deployment strategies.
  • Hands-on experience with monitoring and observability tools such as CloudWatch, Datadog, and Splunk.
  • Experience managing production incidents and supporting mission-critical applications.
  • Strong understanding of cloud security, IAM, and access management.
  • Good communication, documentation, and stakeholder management skills.
  • Bachelor’s degree or foreign equivalent from an accredited institution; three years of progressive specialty experience may be considered in lieu of each year of education.
  • Applicants must be authorized to work in the United States.

Nice To Haves

  • Experience supporting Finacle or banking platforms.
  • Knowledge of Istio or service mesh technologies.
  • AWS certification such as Solutions Architect or DevOps Engineer.
  • Experience in banking, financial services, or FinTech environments.

Responsibilities

  • Assist with targeted interviews and workshops to capture user needs and accurately document stakeholder requirements.
  • Participate in design discussions to capture software specifications and help create process documentation.
  • Develop, refine, and document code for software applications according to detailed design specifications and user requirements.
  • Execute test plans, analyze outcomes, and report defects to the development team.
  • Support integration of new software features into existing system infrastructure.
  • Monitor and troubleshoot live applications, resolve issues promptly, and document system maintenance information.
  • Document coding practices, testing methodologies, and technical solutions for the team's knowledge repository.
  • Contribute across areas of the SDLC lifecycle, communicate effectively, and share knowledge with the team.
  • Proactively monitor and resolve production issues before they escalate.

Benefits

  • Medical, dental, vision, and life insurance.
  • Long-term and short-term disability coverage.
  • Health and dependent care reimbursement accounts.
  • Accident, critical illness, hospital indemnity, and legal insurance.
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays and paid time off.
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