Technology Analyst

Infosys•Charlotte, NC

3d•Onsite

About The Position

The Infosys Enterprise Application Integration Services (EAIS) unit is at the forefront of transforming businesses through innovative consulting services. Our team is equipped with robust methodologies and tools, ensuring faster implementations, smoother rollouts, dependable production support, and top-quality product development. We specialize in integrating business applications using leading technologies such as TIBCO, Vitria, webMethods, IBM WBI, and SAP NetWeaver. Join us to be part of a dynamic team that drives excellence and innovation in enterprise application integration. You'll have the opportunity to work with cutting-edge technologies, collaborate with industry experts, and contribute to impactful projects that shape the future of business operations. If you're passionate about technology and eager to make a difference, the EAIS unit is the perfect place for you to grow and thrive.

Requirements

Strong hands-on and architecture experience with MuleSoft Anypoint Platform, API-led connectivity, Mule applications, API specifications, reusable assets, integrations, and deployment models.
Certified MuleSoft Integration Architect or equivalent MuleSoft architecture certification preferred/required based on client need.
Experience designing hybrid integration solutions across cloud, on-premises, SaaS, legacy, file-based, batch, event-driven, REST, SOAP, and messaging-based architectures.
Strong understanding of security architecture, API protection, OAuth 2.0/OpenID Connect, secrets management, data protection, and compliance controls.
Experience working with Agile delivery teams, architecture governance forums, design review boards, and enterprise stakeholders.
Authorization to work in the United States and willingness to work from client or project locations as required.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply.
Infosys is unable to provide immigration sponsorship for this role now or in the future.

Nice To Haves

Experience with CloudHub, Runtime Fabric, on-premises Mule runtimes, hybrid deployment models, Kubernetes, Docker, and cloud platforms such as AWS, Azure, or GCP.
Experience with complementary API management and integration platforms such as IBM API Connect, IBM DataPower, Google Apigee, Salesforce, IBM Cloud Pak, MQ, Message Broker, and managed file transfer solutions.
Financial services or banking domain experience, including core banking, ACH, bill pay, wire transfer, P2P payments, cards, fraud, dispute management, lending origination/servicing, and digital channels.
Experience defining enterprise architecture roadmaps, integration topology, reusable patterns, implementation guides, API standards, and centers of enablement.
Knowledge of TOGAF principles, SOA, microservices, data architecture, centralized data landing zones, governance, and enterprise modernization approaches.
Exposure to Generative AI, Agentic AI, RAG ingestion architecture, intelligent document processing, Salesforce Data Cloud, Salesforce CRM, or Salesforce Financial Services Cloud is a plus.
Experience with DevOps, CI/CD pipelines, automated deployment, source control, testing automation, observability, performance tuning, and production support.
Strong client-facing communication, executive presentation, stakeholder management, pre-sales, vendor evaluation, and global delivery leadership skills.

Responsibilities

Assist in conducting targeted interviews and workshops to capture user needs, and ensure accurate documentation of stakeholder requirements
Participate in design discussions to capture software specifications, and aid in creation of process documentation.
Develop, refine, and document code for new software applications, following detailed design specifications to meet user requirements
Execute test plans, analyse outcomes, and report defects to the development team, to facilitate enhancement of software performance
Support the integration of new software features, facilitating smooth transitions within the existing system infrastructure
Monitor and troubleshoot live applications, ensuring prompt resolution of issues and creation of comprehensive documentation for ongoing system maintenance
Systematically document coding practices, testing methodologies, and technical solutions, thereby enriching team's knowledge repository