Spring 2027 Technology Analyst Internships

Southwest Airlines • Dallas, TX

21h • Remote

About The Position

Southwest Airlines is committed to providing Employees with equal opportunities for learning and personal growth. As a Technology Intern, you will contribute to real-time projects, collaborate with fellow interns and cross-functional teams, help advance Company initiatives, and support Southwest’s Purpose of connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. Throughout the internship, you’ll have the opportunity to learn, grow, and develop as a future professional while making a meaningful impact. The Technology Analyst Intern should be a strong communicator and collaborator, capable of presenting ideas in both technical and user-friendly terms while helping shape the future of Southwest’s Technology Team. Technology Analyst Interns supporting the Technology Workforce Strategy team will offer a hands-on experience supporting workforce analytics, strategic planning, reporting, data quality, and capacity planning initiatives that help Technology achieve its priorities. Interns will collaborate with Technology leaders, HR Business Partners, FP&A, and workforce management stakeholders to support key business decisions. The role provides exposure to senior leadership and enterprise-wide workforce strategy efforts. This internship is an opportunity to develop skills at the intersection of technology, business, and strategic planning while helping ensure the right talent is aligned to the organization's needs.

Requirements

• Must be at least 18 years of age
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• You must have a valid U.S. Social Security Number to complete the full hiring process
• This position requires authorization to work in the United States as a permanent employee without sponsorship now or in the future
• Coursework or experience using Excel, Tableau, or similar data visualization and reporting tools
• Coursework or experience in Quickbase
• Coursework or experience to data analysis, business intelligence, reporting, or process improvement concepts
• Coursework or experience with Workday fundamentals
• Coursework or experience with Agile principles, project-based work
• Progress towards a 4-year undergraduate degree or graduate degree is required
• To be eligible, you must be currently enrolled as a full-time student (as defined by your university) at the time of application and during the internship
• Minimum 2.5 cumulative GPA at the time of application is required

Nice To Haves

• Ability to stay organized and manage multiple and concurrent assignments under tight deadlines
• Previous internship or work experience as a Technology Analyst within the past 12 months
• Ability to work effectively in a fast-paced, team-based, Customer service-oriented environment with a high regard for hospitality
• Demonstrate programming aptitude and ability for logical and abstract thinking
• Problem solving ability and strong written/verbal communications skills
• Works well in a culture that is open, direct, respectful, courteous, and compassionate
• 1-2 semesters remaining at the time the internship ends is preferred

Responsibilities

• Work with business Customers to conduct needs analysis relative to systems and business processes in order to create quality technical solutions.
• Ensure solutions are aligned with internal tooling, business strategies and comply with departmental standards.
• Manage timeframes for designing, coding, testing, and implementing to ensure solutions are delivered on time and within budget.
• Serve as a resource to ensure effective communications between business and Technology Teams.
• Participate in systems and acceptance testing.

Benefits

• Receive free unlimited space available travel privileges for yourself (taxes and fees may apply on international travel)
• Interns will be provided with any required equipment, such as a laptop, for the internship

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED