Technologue, Services aux étudiants et étudiantes

Collège Boréal•Toronto, ON

2d•Onsite

About The Position

Collège Boréal is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and working environments. We know that diversity fosters excellence and we all share the responsibility to foster an equitable, diverse and inclusive community. In keeping with our values, we are looking for staff who will work respectfully and constructively with everyone who attends our college. We invite applications from any qualified individual and actively encourage applications from members of groups with historical or current equity barriers, including, but not limited to, women, people of Indigenous descent, racialized people, people with disabilities, and members of the 2SLGBTQI+ community. We support diversity and equity and are committed to creating a workplace free of harassment and discrimination and an inclusive and barrier-free environment. If we contact you for a job interview, please inform us of any accommodations you require with respect to any materials or processes used, so that we can ensure you receive a fair and equitable assessment of your qualifications. Alternative formats will be provided upon request throughout the recruitment and selection process. Please let us know if you require accommodations to apply for the position. Under the supervision of the manager, the person in this position provides support to students using learning support services and contributes to their success and academic perseverance. They welcome clients, provide information and services related to learning skills, and ensure the smooth operation of learning support services. They refer students to other appropriate services, while supporting activities aimed at their academic success and well-being. By interacting with the various services of the College, they act in the best interest of the student clientele.

Requirements

Three-year studies leading to a diploma or degree or equivalent in social work, specialized education techniques, integration support services, psychology, sociology, or a related field
Minimum of three years of relevant experience
Experience in education, rehabilitation, psychosocial intervention, or a related field
Experience working with adaptive technologies
Experience working in a team and independently

Responsibilities

Support students using the Learning Support Centre services
Identify students' strengths and weaknesses to develop a personalized academic success plan and, if necessary, refer them to appropriate services
Provide students with success strategies adapted to their specific needs (e.g., metacognitive strategies and adaptive technologies); stay up-to-date in the field of adaptive technologies
Participate in online tutor training discussion forums, as needed
Work closely with various services related to academic success and well-being, teaching staff, and other internal and external partners, as needed
Develop, lead, and, if necessary, adapt a variety of presentations and workshops on topics related to orientation and integration into the College and community (e.g., lead informal English conversation sessions)
Organize information sessions on academic requirements, as well as student rights and responsibilities to help them integrate into the college system
Contribute to finding solutions to meet students' urgent needs for housing and other essential needs
Contribute to the organization of orientation day, as well as pre-arrival activities and sessions for the entire campus student community
Monitor the academic success plan throughout the student's academic journey, and then refer them to internal and external services after graduation
Ensure the smooth operation of the centre and implement strategies that guide support and accompaniment services
Promote support services to the student community
Create a warm, welcoming, and respectful environment
Communicate regularly with the postsecondary management office to provide data on identified needs to find solutions, thus contributing to the continuous improvement of service quality
Contribute to the organization of various activities (e.g., recruitment campaigns and efforts, etc.); assist in the preparation of welcome kits; participate in various activities at the request of supervisory staff; participate in meetings of student services at the main campus
Collaborate with the student services team and contribute to the establishment and operation of the food bank or other services depending on availability and service needs
Prepare various statistical reports (e.g., usage of services offered at the Centre)
Inventory and evaluate tools at learning support centres and resources to make purchase recommendations
Maintain an appropriate filing system for services offered to the student community; develop and maintain an archiving system, as needed
Perform any other related tasks deemed as such by the supervisor.