Technologist Assistant (FLEXI)

Chesapeake Regional Healthcare•Virginia Beach, VA

About The Position

The Technologist Assistant supports patient care and department operations in the MRI department and throughout the organization. The role assists patients before and during procedures, prepares rooms and equipment, supports technologists and other staff, maintains documentation, and helps ensure a safe, courteous, and efficient care environment. The position works under the direction of the Clinical Manager and may also receive work from the Administrative Director, Radiologists, and Technologists. It has no supervisory responsibilities. The assistant identifies patients, helps complete pre-procedure forms, verifies patient identification, and checks that the patient's clinical history matches the physician's order and procedure. The assistant may verify informed consent when applicable, explains procedures, answers patient questions, and monitors patient comfort, safety, and condition. Under a Radiologist's direction and in accordance with state law, the assistant starts IV access. Other duties include preparing and cleaning procedure rooms, assisting during procedures, handling contaminated waste, maintaining records in RIS and PACS, supporting inventory and film/CD readiness, and participating in customer service and performance improvement efforts. The role requires courteous communication, teamwork, good judgment, compassion, and respect for patients, visitors, physicians, and coworkers. The assistant is expected to follow safety standards, support flexible scheduling when needed to ensure patient care, attend required meetings and training, and assist other imaging areas as assigned or when workload allows. A high school diploma or equivalent is required. BLS certification is required within 60 days of hire.

Requirements

High school diploma or equivalent.
BLS certification required within 60 days of hire.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to communicate courteously and work with others, exercising good judgment.
Commitment to flexible work schedules when necessary to ensure patient care.

Nice To Haves

Graduation from an approved medical program or completion of courses in Medical Technology.
One to two years of experience in a healthcare setting or Medical Assistant experience preferred.

Responsibilities

Identify patients and assist with completion of pre-procedure forms; confirm outpatient patient identification verbally before procedures.
Prepare procedure rooms by obtaining required supplies and equipment, and clean rooms and equipment after procedures.
Start IV access under a Radiologist's direction and in accordance with state law; dispose of contaminated waste according to regulatory policies.
Confirm that the patient's clinical history corresponds with the physician's order and procedure, and ensure information is documented and available to a licensed independent practitioner; verify informed consent when applicable.
Explain procedures to patients, answer questions, and monitor patient comfort, safety, and mental and physical status; alert the Technologist, Manager, or Physician to patient concerns.
Follow safety standards and help maintain a safe environment for patients, personnel, and visitors, including exercising caution with oxygen tanks and other medical devices.
Collaborate with referring clinics to facilitate patient care.
Assist staff with supply inventory and keep rooms stocked as appropriate.
Assist during procedures as requested and move patients safely and effectively according to departmental procedure.
Maintain medical record documentation in RIS and PACS as appropriate.
Participate in customer service, process improvement, and performance improvement activities; consistently use AIDET and HEAL when interacting with patients and customers.
Facilitate film/CD readiness for patients and referring offices, including burning CDs, collecting films, obtaining comparison films, and screening patients and paperwork for Radiologist submission.
Take initiative to help other imaging modalities or areas as assigned or when workload allows.
Attend and participate in staff meetings, in-services, center-wide meetings, and required hospital-wide orientations and meetings.
Recognize and effectively resolve equipment or patient problems, bringing them to the attention of the Technologist, Physician, or Manager as appropriate.
Adhere to Service Excellence Standards and Expectations; demonstrate courteous communication, teamwork, good judgment, compassion, and respect.
Present a positive manner through personal attire and etiquette, and demonstrate flexibility in work schedules when needed to ensure patient care.
Perform other duties as assigned.