Technician - Critical Power/Data Center Services

Concentric LLC • Atlanta, GA

9d • Onsite

About The Position

The Technician, Critical Power/Data Center Services installs, maintains, tests, and troubleshoots UPS systems, batteries, switchgear, PDUs, and other mission-critical electrical equipment. This is a field-service role involving substantial travel, including overnight and out-of-state work, and participation in a rotating on-call schedule for after-hours support. The position reports to the Regional Service Manager or designee and has no direct reports.

The technician performs preventive maintenance, commissioning, testing, troubleshooting, repairs, and corrective actions; reads electrical schematics, one-line diagrams, MOPs, and OEM procedures; uses electrical and battery test equipment safely; and documents service work and communicates findings to customers. Performance is assessed through measures that include safety, efficiency, billable time, work order completion, customer satisfaction, and issue resolution.

Work takes place at varied customer facilities, including data centers, refineries, power plants, telecom headends, and hospitals. High-voltage AC/DC exposure is common. The role requires wearing PPE, carrying tools, working safely around electrical equipment, and occasionally lifting or moving up to 100 pounds. Travel may involve driving across state lines and compliance with applicable DOT requirements.

Requirements

• High school diploma or GED.
• Certification in a recognized electronics/electricity curriculum through a technical college or military training program.
• Electrical/electronic experience and knowledge of AC/DC theory.
• Ability to read electrical schematics and safely use test equipment.
• Valid driver's license and ability to satisfy applicable vehicle rental and driving requirements.
• Strong troubleshooting, communication, and customer-service skills.
• Ability to travel up to 50% and participate in on-call emergency service.
• Ability to pass required background, drug, and customer screenings.
• Ability to obtain and maintain a DOT medical card and meet applicable commercial-driving requirements.
• Ability to wear required PPE and occasionally team lift up to 100 pounds.
• Intermediate computer skills, including Microsoft Office, PDF Converter Professional, and Outlook.
• Meet applicable DOT driving requirements, including maintaining a valid driver's license and medical card, following hours-of-service rules, meeting minimum age requirements for interstate or intrastate driving, and obtaining a CDL when required for covered vehicles.

Nice To Haves

• Experience with three-phase UPS systems, switchgear, battery systems, or electrical commissioning.
• Electrical/electronic degree, technical certification, military training, or OEM factory training.

Responsibilities

• Maintain reliable attendance and punctuality.
• Follow safety protocols and complete required safety and compliance training by designated deadlines.
• Perform preventive maintenance, commissioning, testing, troubleshooting, and repairs on critical power and electrical equipment.
• Participate in a rotating on-call schedule and provide after-hours support as needed.
• Diagnose electrical failures and complete corrective actions.
• Read schematics, one-line diagrams, MOPs, and OEM procedures.
• Safely use electrical and battery test equipment.
• Document service work and communicate findings to customers.
• Travel to customer sites, including overnight and out-of-state assignments.
• Perform other duties as assigned by the supervisor.

Benefits

• Competitive pay, incentive opportunities, and overtime potential for hourly employees.
• Three medical plan options with employer premium contribution, starting on day one.
• Employee-paid dental and vision insurance, starting on day one.
• Health Savings Account with company contribution on eligible High-Deductible Health Plans.
• Medical and dependent care Flexible Spending Accounts.
• Company-paid life and AD&D insurance and short- and long-term disability coverage, starting on day one.
• Company 401(k) plan with 100% match on the first 4% of employee contributions.
• Eight paid holidays.
• 128 hours of annual paid time off for full-time employees.
• Employee-paid accident, critical illness, and hospital indemnity insurance.
• Employee-paid legal plans, identity protection, pet insurance, and home and auto discounts.
• Training and mentoring.
• Advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED