TECHNICIAN

Gettel Automotive Group•Punta Gorda, FL

23d

About The Position

The Service Technician is a line production employee responsible for generating billable labor at a level determined by service management. The role services and repairs vehicles brought into the service department, performs routine preventative maintenance, and diagnoses and corrects malfunctions while meeting manufacturer specifications and quality standards. The technician is also expected to keep the work area and personal appearance to company standards, complete management-directed self-study training, accurately record flat-rate work, follow the schedule designated by management, and report issues that may affect objectives, policy, safety, or the welfare of the dealership, employees, or customers.

Responsibilities

Produce billable labor on vehicles brought into the service department for service or repair.
Perform routine preventative maintenance, including lubricating, cleaning, and calibrating.
Repair or replace faulty parts according to manufacturer specifications.
Maintain a high standard of quality workmanship.
Keep the work area clean according to the Gettel Technician Work Area Responsibilities procedure.
Maintain cleanliness, grooming, and uniform appearance.
Maintain an acceptable level of self-study training as determined by management.
Accurately flag flat-rate work.
Arrive, take breaks and lunch, and depart at times designated by management.
Inform management of situations or events that may interfere with established objectives, standards, or company policy.
Inform management of situations or conditions that may jeopardize the safety, welfare, or integrity of the dealership, employees, or customers.
Inspect machinery, run diagnostic tests, and dismantle components to identify the root cause of malfunctions.
Log maintenance activities, track repair times, and write reports on system performance and safety regulations.