Technician

National Seating & Mobility•Pacific, WA

11d

About The Position

The Technician at National Seating and Mobility helps provide clients with mobility solutions, including wheelchairs and positioning systems. The role coordinates with the Branch Manager, Rehab Technology Specialist, and Office Manager/Customer Service Representative to ensure products are ordered, received, assembled, and delivered in a timely manner. Technicians are expected to model NSM’s HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service. The position serves clients across a range of mobility needs by assembling, repairing, and delivering equipment in branch, field, clinic, school, and care-home settings. It also supports inventory control and provides technical support to Rehab Technology Specialists as directed by operational leadership.

Requirements

Able to lift 50 pounds, with or without accommodation.
Valid driver’s license.
High school diploma, GED, or equivalency certificate.

Responsibilities

Respond to service calls and make quality repairs in branch, field, clinic, school, and care-home environments.
Assemble seating, mobility, specialty ADL, and home accessibility equipment according to factory and clinical specifications.
Provide inventory control and counts for custom, special-order, and stock items processed in the branch.
Deliver equipment as directed by Branch operations and Field leaders, including fitting, instruction, compliance, and customer service requirements.
Provide technical support to the Rehab Technology Specialist as needed and directed by Operational Branch and Field leadership.
Coordinate with the Branch Manager, Rehab Technology Specialist, and Office Manager/Customer Service Representative to support timely ordering, receipt, assembly, and delivery of products.