Technician
About The Position
MasTec Advanced Technologies is hiring a Technician for home installation work in collaboration with a satellite-industry partner. The Technician installs and maintains satellite dishes and receivers at customer residences and commercial buildings, troubleshoots issues, builds positive customer relationships, and provides a seamless customer experience. Work involves indoor and outdoor tasks and must follow safety guidelines and procedures. The role requires independent work, customer service, recommending suitable products and solutions, and willingness to learn new technologies. The job is field-based and may involve working in unheated or non-air-conditioned environments, indoors or outdoors regardless of weather. Physical work includes climbing ladders, lifting, kneeling, crawling, bending, and other potentially uncomfortable positions. The position offers paid training and a potential advancement path to Field Technician Supervisor and Site Manager.
Requirements
- Take customer service seriously and set a strong example.
- Know or be motivated to learn current and emerging technologies.
- Be able to multitask and work independently.
- Be able to climb ladders and meet manufacturer safety requirements for equipment used.
- Body weight plus 25 pounds of tools and equipment must not exceed 375 pounds.
- Be able to lift 60–80 pounds and climb 28–36 foot ladders.
- Be able to work in environments that may not be heated or air conditioned, indoors or outdoors, regardless of weather.
- Be able to kneel, crawl, bend, and work in other potentially uncomfortable positions.
- Have a valid driver’s license.
- Pass a pre-employment drug test, criminal background check, and motor vehicle record check.
- Be able to work a flexible schedule that includes weekends or evenings.
- Maintain strict adherence to safety protocols and procedures in a safety-sensitive role.
Responsibilities
- Install and maintain satellite dishes and receivers.
- Troubleshoot equipment and installation issues.
- Foster positive customer relationships and provide a high-quality customer experience.
- Advise and recommend solutions and products that meet customer needs.
- Follow safety guidelines, protocols, and procedures.
- Continuously learn relevant technologies, products, and techniques.
Benefits
- Performance-based compensation and incentives
- Paid training
- Discounted DIRECTV
- Tools, uniform, work van, and gas card
- Medical, dental, and vision benefits options
- 401(k) with company match
- Employee stock purchase plan
- Paid time off
- Independent work environment
- Promotion path to Field Technician Supervisor and Site Manager
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
