Technician Surveillance

Palms•Las Vegas, NV

1d•Onsite

About The Position

Responsible for the installation, maintenance and repair of all surveillance equipment and access control as assigned by the surveillance department, and/or property manager. Responsible for all surveillance technicians and monitoring of the entire surveillance system. This role involves participating in additions and deletions to the surveillance system and security surveillance system, as well as additions, deletions, and maintenance to access control systems. The technician will assist in the preventative maintenance on all casino surveillance and security surveillance CCTV equipment, and the maintenance of security panic systems. A key responsibility is ensuring the documentation and control of all evidence in the direct control and custody of the surveillance department, and protecting the casino’s assets through the maintenance of Surveillance Systems. The role requires working with the surveillance management team to implement surveillance equipment repairs and upgrades, maintaining a high quality of guest service, and compiling/presenting investigation results. Collaboration with law enforcement and gaming entities, and ensuring compliance with Nevada Gaming Regulations and company policies are also crucial. The technician will communicate and enforce new policies and procedures pertaining to gaming systems and ensure "Surveillance Confidentiality Rules" are followed. Participation in special projects and investigations, adherence to safety/health standards, and ensuring safe work practices in compliance with OSHA standards are expected. The role includes the installation, maintenance, and repair of all surveillance and electronic security equipment, and assisting in the maintenance of the surveillance equipment repair room, monitors room, and security surveillance monitor room. A good understanding of large IT datacenter infrastructure, including networking, virtualization, and all CCTV/Access Control IP systems is necessary. The technician will install security and low voltage systems and their supporting cable, and must obtain and maintain position-specific licensing. Use of personal devices for job-related tasks is also required. Other duties as assigned.

Requirements

At least two years of previous casino experience in technical video surveillance or similar or related field.
Ability to actively learn and develop skills to acquire certifications for newest edge technologies.
Ability to interpret schematics and camera/access control layouts.
Ability to create and configure schematics (AutoCAD/Bluebeam) for camera and access control layouts.
At least 21 years of age.

Nice To Haves

At least three years previous experience in a surveillance department with knowledge of multiple CCTV systems, network switches, and multiple IP systems is preferred.
Associates degree (AS) and or equivalent experience is preferred.
Knowledge of Gaming Minimum Internal Casino Standards, local jurisdictional gaming laws, and Nevada Revised Statutes.
Should be highly proficient in time management.
Strong understanding and experience with IP Cameras.
Strong understanding and experience with Cisco Switches.
Strong understanding and experience with Access Control.
Strong understanding and experience with Fiber and Copper Connectivity.

Responsibilities

Participate in Corporate Management Training by attending management training classes as applicable.
Participate in additions and deletions to the surveillance system and security surveillance system.
Participate in additions, deletions and maintenance to the access control system(s).
Assist in the preventative maintenance on all casino surveillance and security surveillance CCTV equipment.
Assist in the maintenance of security panic systems throughout the properties.
Ensure documentation and control of all evidence in the direct control and custody of the surveillance department.
Assist in protecting the casino’s assets through the maintenance of Surveillance Systems.
Work with surveillance management team to implement surveillance equipment repairs and upgrades.
Maintain a high quality of guest service.
Compile and presents results of investigations, personnel and tracking information.
Work with and maintain positive relationships with law enforcement and gaming entities.
Monitor and ensure compliance with Nevada Gaming Regulations and company policy and procedures.
Communicate and enforce new policies and procedures pertaining to gaming systems.
Always ensure that the “Surveillance Confidentiality Rules” are followed and enforced.
Participate in special projects and investigations as assigned.
Adhere to supports all company property and governmental safety/ health standards.
Ensure safe work practices and compliance with OSHA standards and preventive measures.
Participate in the installation, maintenance and repair of all surveillance and electronic security equipment.
Assist in the maintenance of the surveillance equipment repair room, the surveillance monitors room and security surveillance monitor room.
Install security and low voltage systems and the cable that supports these systems.
Obtain and maintain position-specific licensing.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Other duties as assigned.