Technician Services Controller

JSX • Dallas, TX

27d • $90,000 - $110,200 • Onsite

About The Position

As a Technician Services Controller, you support aircraft reliability by providing expert technical assistance to Line Maintenance teams, including Contract and RON Maintenance, as well as Heavy Check. You collaborate closely with Maintenance Control, Records, and Engineering to monitor aircraft history and proactively identify chronic issues. By analyzing daily pilot reports and maintenance data, you detect trends and recurring discrepancies, ensuring timely resolution and driving continuous improvement in fleet performance.

Requirements

• High school diploma/GED
• Avionics and Technical troubleshooting experience
• 4-6 Years of line maintenance/technical operations experience with a Part 121 or 135 operator
• Experience in the use of maintenance reference materials including Manufacturer's Maintenance Manuals, Structural Repair Manuals, Illustrated Parts Catalogs, Component Manuals, etc.
• A current and valid Driver’s license is required with Real ID
• A Valid Passport
• Violation-free A&P Certificate
• Must be detail-oriented, with excellent organizational and task management skills
• Expertise in applicable Federal Aviation Regulations (FARs), General Operation Manuals, and MELs
• Excellent interpersonal and communication skills within a cross-functional team environment
• Moderate proficiency with Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Ability to work within a team-oriented, high-paced work environment
• Ability to work 10 or 12 hour shifts, nights, weekends, and holidays
• Ability to travel on occasion when requested
• Intermittent physical activity including bending, reaching and prolonged periods of sitting
• Ability to occasionally lift 5-20 pounds

Nice To Haves

• Bachelor’s degree in relevant field or equivalent experience/training
• Previous experience as a maintenance lead or supervisor
• 6-8 Years of line maintenance/technical operations experience with a Part 121 or 135 operator
• NCATT AET Certificate
• FCC General Radiotelephone Operator License

Responsibilities

• Work closely with Maintenance Controllers and Maintenance Planning to ensure timely maintenance actions, setting the appropriate priority for chronic or repeat aircraft discrepancies.
• Generate follow-up work scopes to assist with troubleshooting and repairs on both chronic and critical items that affect on-time performance or equipment airworthiness.
• Update and maintain the database for significant mechanical interruption events, such as Air Turn Backs, Diversions, and High-Speed Rejected Takeoffs.
• Ensure that aircraft systems repair instructions are issued promptly for all chronic and repeat discrepancies.
• Assist in identifying and recommending tooling and test equipment improvements.
• Perform additional duties as assigned by the Maintenance Control Manager.
• Maintain familiarity with training requirements and ensure your certifications are up to date before performing assigned functions and tasks.

Benefits

• Medical plans beginning at just $110/month
• 100% employer paid dental & vision
• Up to $2,100 annually for HSA contribution
• Short-term and long-term disability coverage at no cost
• Free non-revenue standby travel on JSX
• Deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family
• 401(k) match: 50% of your first 8%
• Generous PTO: Take time to recharge with our flexible PTO plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED