Technician Production Manager

CarMax • Austin, TX

11d • $54,500 - $95,500 • Onsite

About The Position

As a Technician Production Manager in Training, you’ll embark on a structured development program designed to prepare you for success as a Technician Production Manager. This role equips you with the tools, knowledge, and leadership skills needed to manage production operations effectively. You’ll play a critical part in ensuring efficient vehicle reconditioning and team performance within our Service Operations department—a team committed to operational excellence and delivering best-in-class customer experiences.

Requirements

• Ability to read, interpret, and maintain accurate data records for production processes.
• Completion of CarMax-provided training across all production areas.
• Strong multi-tasking skills in a fast-paced, high-energy environment.
• May require walking or standing for an extended period of time.
• Effective communication skills for interacting with associates and customers across departments.
• Proficiency in basic computer applications for operational tasks.

Nice To Haves

• 1 year of experience as a Manager or Automotive Technician preferred.

Responsibilities

• Ensure proper staffing across technician positions to maintain smooth operations.
• Manage vehicle flow through the reconditioning process.
• Achieve production targets for mechanical work zones while maintaining CarMax quality standards.
• Monitor technician billed hours per unit to meet company benchmarks.
• Oversee mechanical inspection approvals and prioritize vehicles using CarMax internal systems.
• Drive associate engagement through Associate Care and Communication (AC&C) tools such as round tables and one-on-ones, and lead performance management feedback sessions and development plans
• Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.

Benefits

• Paid sick time
• Vacation time
• Paid holidays
• Floating holiday
• Holiday Premium Pay
• Paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed